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No coverage over Christmas

Anonymous
Not applicable
So disapointed wit o2 no coverage all over Christmas and still none to date 28/12/2016!!
Message 1 of 12
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Accepted Solutions

Cleoriff
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You could also check for problems here https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-can-I-sort-out-my-network-issues/ba-p/10140...

If problems persist ...you may wish to complain http://www.o2.co.uk/how-to-complain

Veritas Numquam Perit

Girl in a jacket
Message 5 of 12
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11 REPLIES 11

Anonymous
Not applicable
I am not a happy 02 customer!!
Message 2 of 12
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Anonymous
Not applicable
Totally unacceptable! !
Message 3 of 12
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Cleoriff
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Hi @Anonymous Have you checked your network status here https://status.o2.co.uk/

Veritas Numquam Perit

Girl in a jacket
Message 4 of 12
1,996 Views

Cleoriff
Level 94: Supreme
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Registered:

You could also check for problems here https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-can-I-sort-out-my-network-issues/ba-p/10140...

If problems persist ...you may wish to complain http://www.o2.co.uk/how-to-complain

Veritas Numquam Perit

Girl in a jacket
Message 5 of 12
1,991 Views

MI5
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Terrible innit....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>
Message 6 of 12
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Anonymous
Not applicable
Complain then
Message 7 of 12
1,938 Views

jonsie
Level 94: Supreme
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Very sympathetic guys Horrified

Nothing worse than no coverage especially at this time of year. Have you tried cleaning the sim card and rebooting the phone @Anonymous?

Message 8 of 12
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MI5
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They have already been given all the help we can give.
Nothing more we can can do.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>
Message 9 of 12
1,772 Views

jonsie
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