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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
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o2 network getting worse not getting better

So recent trips in teh UK has shown o2 to be lagging and behind the times! 1) at a holiday park in Norfolk, for 3 days no signal my partners phone 3 worked fine, had to tether off her phone so I could use wifi calling to make calls and send texts! sh...

Anonymous by Not applicable
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Notice of disconnection?

I received a notice of disconnection in the post implying I owed o2 money which has been escalated to a debt recovery company.Having only been a pay & go o2 customer as a teen buying top up cards as I needed them. The debt has apparently been accrued...

Anonymous by Not applicable
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Disappointing promises

Dear O2,This will be the fourth time I am contacting your team. I am utterly disappointed and to think that I have left really positive comments on this thread before this. I have cancelled my monthly contract within the allowed 14 days in July. I ag...

Anonymous by Not applicable
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Roaming in Europe???

Could someone explain how roaming in "Europe" includes Guadeloupe, Martinique, Mayotte, Reunion, Saint Barthelemy and Saint Martin (last time I checked they were all very Carribean and far from Europe) yet Turkey will cost £3.99 per DAY???Don't you l...

Anonymous by Not applicable
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02 phone coverage in Devon

I have just come back from a holiday in Woolacombe, Devon and 02 mobile phone coverage was dreadful, only short windows of use. 2 years ago it was the same in Cornwall and the only one of my family not on 02 is my son in law who is Vodafone and he ha...

Anonymous by Not applicable
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Search function : Is there an explanation ?

I key into the Community Search box ross brawn and the following results are produced. N.B. It says Do you mean Ross brawn undeneath the actual search requested. https://community.o2.co.uk/t5/forums/searchpage/tab/message?q=ross+brawn After clicking ...

Beenherebefore by Level 32: Blockbuster         
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711 million email addresses collected via spam!

Hey everyone, Worring news this week. A malware researcher has discovered what is thought to be the biggest singe spambot operation of it's kind that has scooped up over 711 million email address and passwords! It's thought these email addresses have...

malware.jpg
Martin-O2 by Former Staff
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When unhappy with o2 complaints review

Anyone any ideas of who else to complain to other than the financial ombudsman when unhappy with o2 complaint dept. Honestly feel as though they are using my mental and physical health against me! Angry doesn't come close

Anonymous by Not applicable
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  • 8 replies
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Off topic threads

Is there any reason why off topic threads have been removed from the recent threads list on main page?Starting to get a bit uneasy round here recently tbh

viridis by Level 56: Guvnor
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  • 16 replies
  • 1 kudos