No access to Network

[Anonymous]

Hello. My phone says 'No access to network' which has never happened to me before. Is there an issue with o2's network? Anyone else with this problem? Or is it something to just do with me?

I can't even ring o2 to tell them! Any advice?

[Anonymous]

iphone payg down in bridgend wales

[Anonymous]

Argh for god sake, keeps repeating my posts.

[Anonymous]

you should be happy u can call for taxi on mornig from one of your phones:P i don`t have lucky 3 phones SoS so i can call for hmm... let me think ... ambulance

[Anonymous]

To be fair to the Customer Service guys they can only do so much. Whenever I have had to call Customer service the guys have always been really helpful. Never had a problem with them. Always great service. I agree it is annoying that I couldnt get through tonignt. But that isnt the fault of the individual guys who work for O2 customer services. They can only do so much and can only do what they are allowed to by the boss i.e O2.

Keep up the good work guys and lets hope Network comes back soon. (I miss my phone :robotsurprised: )

[Anonymous]

on a lighter note:
http://www.facebook.com/pages/Cameron-k ... 119?ref=ts

joined!!!!

[Anonymous]

To be fair to the Customer Service guys they can only do so much. Whenever I have had to call Customer service the guys have always been really helpful. Never had a problem with them. Always great service. I agree it is annoying that I couldnt get through tonignt. But that isnt the fault of the individual guys who work for O2 customer services. They can only do so much and can only do what they are allowed to by the boss i.e O2.
Keep up the good work guys and lets hope Network comes back soon. (I miss my phone :robotsurprised: )

If only everyone that rang up knew this, the job would be a lot easier!

[Anonymous]

network search on phone doesnt work and o2 doesnt even appear on list !!!!!!

[Anonymous]

You can understand what you need to, you can ask them to repeat it.
They are there at 3am if you need them, thats what I call service in 2010.
O2 are still lagging behind with Customer Service.
We need 24 hour customer service for a 24 operating world.

Well, you go and have a look at the level of customer support you get from 3, if you think the fact they're there 24 hours is worth it then cancel your contract and leave.

The Support I have from Three for my Three Contract is great, between 9 and 6 monday to friday I have a contact in the UK after that, like all other 3 customers I have 24 hour contact to a Customer Contact centre after that.

O2 needs to move forward, if this like this are going to happen more often for whatever reason, or in general, they need to have in place information for the customer and that means moving into 2010 and launching a 24 hour customer service line, be it UK based or overseas. The Customer should come first.

I shall of course be filling for compensation for this and also be making a report to Otelo (again) who ****

[Anonymous]

Any one noticed the forum go down for about 2 mins?

[Anonymous]

To be fair to the Customer Service guys they can only do so much. Whenever I have had to call Customer service the guys have always been really helpful. Never had a problem with them. Always great service. I agree it is annoying that I couldnt get through tonignt. But that isnt the fault of the individual guys who work for O2 customer services. They can only do so much and can only do what they are allowed to by the boss i.e O2.
Keep up the good work guys and lets hope Network comes back soon. (I miss my phone :robotsurprised: )

true it is volcan foult,
it is next sign
first was airports
secend o2 phones
next... hmmm power of love