VirginMedia Fined £24M

jonsie · ‎01-12-2025

Virgin Media has been fined £23.8m for leaving thousands of customers without access to lifesaving telecare alarms during the digital switchover.

Virgin Media fined £24m for leaving vulnerable customers 'at risk of harm' - BBC News

I was affected by this...

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎01-12-2025

No wonder we're getting a massive price rise.

Regardless of the result of these investigations, it's always the customer that pays for it!

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎01-12-2025

Yes another one here

Four major phone networks face £1.1bn lawsuit in UK

O2, Vodafone, EE and Three are facing a huge class action lawsuit in the UK over claims millions of loyal customers have been overcharged.

Named the loyalty penalty claim, the case alleges that companies were charging long-standing customers for their handsets beyond their contractual term.

Four major phone networks face £1.1bn lawsuit in UK - with affected customers in line for up to £104...

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎01-12-2025

joy

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Enlli · ‎01-12-2025

That last one would stifle any hope of decent network improvements for some time. And definitely massive price rises.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

Cleoriff · ‎01-12-2025

Really? So more on loyal customers!!

Veritas Numquam Perit