Does anyone know why the O2 network is down…?

[Anonymous]

It would be nice if O2 sent a text out to it's customersabout what is going on with there network.

[Anonymous]

Making calls and using data
We continue working hard to address the issue affecting services in parts of N and E London, Kent and E Sussex.
This was caused by theft and vandalism at one of our operations sites in E London.
We sincerely apologise to affected customers and will update progress regularly.
This update has just been posted:
The damage caused by the theft of cables and cards has been assessed and a loss inventory taken. Recovery work is now underway. Initial estimates predict a level of service availability on 2G and 3G networks by approximately 16:00.

[perksie]

It would be nice if O2 sent a text out to it's customersabout what is going on with there network.

How would they do that if the network is down?
http://community.giffgaff.com/t5/Servic ... 2955#M9064
Have you not noticed all the other threads about it?

[Anonymous]

I hope its back soon i rely heavily on my net and for some reason my wifi is gone too

[Anonymous]

its gone 4pm and still no service

[Anonymous]

Yes! I have coverage again! Thank you engineers lol

[Anonymous]

i have nothing still

[Anonymous]

I now have service in east london but i would like to know will we o2 customers be compensated for the loss of service i have experienced nearly 15 hours loss of service.

[perksie]

I now have service in east london but i would like to know will we o2 customers be compensated for the loss of service i have experienced nearly 15 hours loss of service.

One part of a day, let's say £1, and you want compensation, are you serious?

[Anonymous]

I now have service in east london but i would like to know will we o2 customers be compensated for the loss of service i have experienced nearly 15 hours loss of service.