Re: My PM Inbox and Outbox - Page 2

Glory1 · ‎27-09-2017

Ok so suddenly I'm unable to view my inbox and outbox for PMs received or sent.

What is going on and how can I now view them? As a reminder I am using a mobile - Galaxy S8+.

Help, please. Thanks

Lover of all things Samsung. Currently using Samsung Galaxy S10 Plus 128gb

Cleoriff · ‎27-09-2017

@jonsie wrote:
I believe your phone has male origins

Yeah but it's pure female now. Pretty pictures, red cover and certainly not used as much....

Veritas Numquam Perit

Glory1 · ‎27-09-2017

Well I've had a go on my tablet and same problem. I can access my settings on my tablet though and checked my access to PMs was turned on; it is.

I've cleared the cache but still no joy. I'm not sure re-booting my phone is gonna help. So I'll leave it a couple more days to see if my access comes back, perhaps via a new route 🤔

Oh and @jonsie my phone is definitely female: beautiful, sassy and very very smart 🤣

Lover of all things Samsung. Currently using Samsung Galaxy S10 Plus 128gb

MI5 · ‎27-09-2017

Drop a hint to @Martin-O2 and I’m sure he’ll look at it for you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Glory1 · ‎27-09-2017

Thanks @MI5 he's my next port of call if it doesn't sort itself out.

Lover of all things Samsung. Currently using Samsung Galaxy S10 Plus 128gb

viridis · ‎28-09-2017

Same here, no settings or pm boxes

Glory1 · ‎28-09-2017

Thank you @viridis. At least I now know it's not just me and I did something stupid.

Lover of all things Samsung. Currently using Samsung Galaxy S10 Plus 128gb

viridis · ‎28-09-2017

Nope, the drop-down is completely missing.

Cleoriff · ‎28-09-2017

I have just checked again on PC and Note 4. All settings available and no problems with PM's. In other words everything is fine with both my devices...

Veritas Numquam Perit

Glory1 · ‎28-09-2017

Lithium doing some more testing methinks 😐

Only explanation I can come up with but I will contact Martin-O2 for confirmation.

Lover of all things Samsung. Currently using Samsung Galaxy S10 Plus 128gb

Martin-O2 · ‎28-09-2017

Thanks for bringing this to my attention guys! @Glory1 I've responded to your PM so get back to me when you can.

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