Mobile Data Not Working

ginsinuk · ‎06-12-2018

Hi, currently my mobile data has stopped working on my Samsung Galaxy A5 2017. Have checked service status for my postcode and everything seems to have fine.

KGBAKER1 · ‎06-12-2018

Exactly the same. Turned off WiFi this morning and I have no data coming to my phone! Last night it was working fine but now I have no signal coming in at all, but can make calls!

ginsinuk · ‎06-12-2018

Same here. I'm in east Kent.

Leigh_89 · ‎06-12-2018

same as you, woke up to a notification stating that there is no mobile data available. when trying to open the notification it wouldnt let me. still got nothing. not tried to call anyone as yet. i have a samsung A8.

madasaf1sh · ‎06-12-2018

There is a nationwide issue with o2's data network...

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

MartinLA · ‎06-12-2018

I am in the same boat as you guys. "No data service. Temporarily no offered by the mobile network at your location. I hope that it gets sorted quickly

gmarkj · ‎06-12-2018

See post here:
https://community.o2.co.uk/t5/Welcome-News/O2-Network-Issues-6th-December-2018/m-p/1176516#M27758

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

EmilieT · ‎06-12-2018

Thanks for reporting issues with the network this morning. As @gmarkj mentioned, we have an official topic about this so we're locking this thread to keep the conversation in one please. Please use this thread to share your feedback.

Thanks,

The community team.

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