Re: Invalid code for o2 recycle extra £100 offer.

Scotty66 · ‎09-03-2019

I've just tried to enter my order number of my S10 into the voucher code section for o2 recycle as requested.

However it is saying the code has already been used?

Has anyone else had this problem?

MI5 · ‎09-03-2019

@Scotty66 not surprised it isn't working tbh, these promotions always seem to go wrong.

I'll tag @Martin-O2 to check it out for you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Scotty66 · ‎09-03-2019

Yeah I definitely haven't used the code before so it's a problem at their end.

Tried live chat but nobody available.

MI5 · ‎09-03-2019

They wouldn't know anyway!

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Bambino · ‎09-03-2019

@Scotty66 If you search the forum you will see that O2 Recycle is not the best place to send your old phone. You may be better off selling it elsewhere privately to CEX or on eBay.

I DO NOT WORK FOR O2

Martin-O2 · ‎11-03-2019

Thanks for the mention @MI5 !

@Scotty66 Are you still having issues with this or has the problem been resolved?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

Scotty66 · ‎11-03-2019

Hi I have spoken to support today and the issue is resolved thanks.

Martin-O2 · ‎12-03-2019

Good to hear @Scotty66 ! Thanks for confirming.

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

jen5 · ‎28-03-2020

I am having the same issue. Says to use the o2 order number as my voucher code to get £100 offer but when I enter it, it tells me its invalid. Of course because the planet is on lockdown you can't get speaking to anyone.

Any help would be appreciated 😁

Cleoriff · ‎28-03-2020

@jen5 wrote:
I am having the same issue. Says to use the o2 order number as my voucher code to get £100 offer but when I enter it, it tells me its invalid. Of course because the planet is on lockdown you can't get speaking to anyone.

Any help would be appreciated 😁

Nothing can be done at present @jen5 . Like many others you will just have to wait and ride out this storm. Sorry xx

Veritas Numquam Perit