Invalid code for o2 recycle extra £100 offer. - Page 2

Scotty66 · ‎09-03-2019

I've just tried to enter my order number of my S10 into the voucher code section for o2 recycle as requested.

However it is saying the code has already been used?

Has anyone else had this problem?

jen5 · ‎28-03-2020

No reason why they can't have guru's working from home to help resolve this. And if there is an issue with following through with what is being advertised then that would also need addressed. Typical! 🤬🤬

MI5 · ‎28-03-2020

I suggested the same myself yesterday @jen5

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎28-03-2020

Though I doubt they would have account access at home.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎28-03-2020

Secure vpn access to company mainframe like I'm currently doing.
This is 2020 not 1920.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎28-03-2020

This is O2....

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎28-03-2020

Correct and they ain't trying to help.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

ScottofDoom · ‎07-11-2020

Hi! How did you resolve this please? Having the same issue today and can’t get in touch with o2.

Cleoriff · ‎07-11-2020

@ScottofDoom

Have you tried O2 using this route?

You'll need to call O2

Numbers here Guide: Coronavirus Community Help and Support

Advice from an O2 Guru regarding a way to get through:

If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen if you have to.

If that's no help, I'll tag @O2Daniel to see if he can assist you..

Veritas Numquam Perit

O2Daniel · ‎07-11-2020

Thanks for the tag @Cleoriff

@Scotty66 & @ScottofDoom What handsets have you trying to trade in? and have you recently upgraded to another handset? if so, what handset?

ScottofDoom · ‎07-11-2020

@Cleoriff Thanks for replying! Yeah, gave that a go as I’d seen it on another thread but couldn’t get through to anyone. @O2Daniel - Any additional help would be ace!