I'm one unhappy customer

[Anonymous]

I'm leaving O2 when my contract expires. Why did you make a deal with carphone warehouse to pester me until I leave. I've been an O2 customer for the past 8 years but your partnership with carphone warhouse pestering customers to renew their contracts when they near the end has irritated me so much that I will be switching to an alternative provider.

You should take a look at the practices of those you have engaged with in order to try and maintain customers' contracts. They rely on people being too lazy to switch, but their constant harrassment has shown me what O2 and the carphone warehouse are really interested in which is just money.

Shame on you O2 you have lost your way! Since when was renewing a contract more important than customer satisfaction!

[viridis]

You can opt out of these calls in your marketing preference settings in myO2

[blissgirl]

@Anonymous this a customer to customer forum you're not talking to o2 #justsaying

[Cleoriff]

Also @Anonymous I think you will find that all providers deal with other 'trusted partners' who will do exactly the same as Carphone Warehouse. As @viridis says you could have opted out of these calls via MyO2.

[blissgirl]

@Cleoriff that's what I did so havent been brothered with thse calls

[MI5]

CPW are an independent company with nothing to do with O2 at all - They deal with EE and Voda too so any complaint you have is with them and has no place on here, I'm afraid.

[Anonymous]

Take Tate matter up with CPW as O2 aren't their only partners

[Anonymous]

Take the