Solved: Re: Help anyone ? Porting how long?

Anonymous · ‎23-05-2016

hi guys can anyone help please? Porting from ee to o2 new phone

On friday I was told porting would take place at 6pm and I'm to wait for the texts, I still havent received any.

is it usually this long to transfer phone number from ee to o2? When will I get the texts or is something wrong and I need to talk to o2?

Cleoriff · ‎23-05-2016

You need to contact cs again....obviously not worked this time http://www.o2.co.uk/contactus

Veritas Numquam Perit

Cleoriff · ‎23-05-2016

You need to contact cs again....obviously not worked this time http://www.o2.co.uk/contactus

Veritas Numquam Perit

jonsie · ‎23-05-2016

Normally takes around 48-72 hours though porting isn't done at weekend. I would call them between 8-8.30 in the morning.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎23-05-2016

Thanks

Anonymous · ‎23-05-2016

Thanks

MI5 · ‎23-05-2016

If requested on Friday it won't happen until Tuesday.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎23-05-2016

Apparently the port was scheduled to take place at 6pm Friday. I would call them to make doubly sure.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎23-05-2016

Can @Anonymous confirm when the request was submitted to o2 please?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎23-05-2016

I contacted them Thursday morning, on Friday afternoon having nothing thru I contacted them again they said its down as porting at 6pm Friday, soooo I'll wait a bit longer then if it's tomorrow that it happens ....if nothing happens I'll contact them again cheers 👍

Anonymous · ‎23-05-2016

Yes to the chat advisor