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Order delay

EVE9
Level 1: Joiner
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on ‎24-06-2025 15:56

on ‎24-06-2025 15:56

Hello, just a heads up if anyone has had a delay after ordering anything between the 18-19 June. I was on live chat with O2 for an hour. DPD has been experiencing issues with trailers so after a long hour I have been told that my order will be cancelled automatically.

 

Does anyone know how long this usually takes? They said to wait a few days and I am hoping that I can reorder a phone this week 

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MI5
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on ‎24-06-2025 16:00

on ‎24-06-2025 16:00

I assume it is as you were advised.

We wouldn't know any different.

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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EVE9
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on ‎24-06-2025 16:20

on ‎24-06-2025 16:20

Yeah, after this entire ordeal I am going to stick to collection as ive never had an issue with having my phone delivered this just put me off

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