Solved: Help anyone ? Porting how long? - Page 2

Anonymous · ‎23-05-2016

hi guys can anyone help please? Porting from ee to o2 new phone

On friday I was told porting would take place at 6pm and I'm to wait for the texts, I still havent received any.

is it usually this long to transfer phone number from ee to o2? When will I get the texts or is something wrong and I need to talk to o2?

MI5 · ‎23-05-2016

Ah....... live chat, you say !

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MI5 · ‎23-05-2016

I'd call on 202 from your o2 sim, if it were me

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎23-05-2016

Uh oh....live chat!! Call them in the morning definitely

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎23-05-2016

Yes the live chat from the contact us Link lol

MI5 · ‎23-05-2016

Could be waiting a long time, unless you call

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎23-05-2016

The live chat via contact us was Friday lol I'm calling tomorrow

MI5 · ‎23-05-2016

@Anonymous wrote:
The live chat via contact us was Friday lol I'm calling tomorrow

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎23-05-2016

@Anonymous wrote:
The live chat via contact us was Friday lol I'm calling tomorrow

Pleased to hear you will call and speak to a human....Live chat often say things you want to hear ...but not always factual....:smileysad:

Veritas Numquam Perit

Anonymous · ‎24-05-2016

I had this. they don't port on a weekend so you may have missed the boat. I got my Sim sat moring, my old number was finally ported today at 1600 hrs!

Cleoriff · ‎24-05-2016

@Anonymous wrote:
I had this. they don't port on a weekend so you may have missed the boat. I got my Sim sat moring, my old number was finally ported today at 1600 hrs!

That sounds about right @Anonymous. Pleased it ported ok...

Veritas Numquam Perit