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Help anyone ? Porting how long?

Anonymous
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hi guys can anyone help please?  Porting from ee to o2 new phone 

 

On friday I was told porting would take place at 6pm and I'm to wait for the texts, I still havent received any.

is it usually this long to transfer phone number from ee to o2? When will I get the texts or is something wrong and I need to talk to o2? 

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Cleoriff
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You need to contact cs again....obviously not worked this time http://www.o2.co.uk/contactus

 

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Cleoriff
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You need to contact cs again....obviously not worked this time http://www.o2.co.uk/contactus

 

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jonsie
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Normally takes around 48-72 hours though porting isn't done at weekend. I would call them between 8-8.30 in the morning.

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Anonymous
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Thanks slight_smile 

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Anonymous
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Thanks slight_smile

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MI5
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If requested on Friday it won't happen until Tuesday.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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Apparently the port was scheduled to take place at 6pm Friday. I would call them to make doubly sure.

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MI5
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Can @Anonymous confirm when the request was submitted to o2 please?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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I contacted them Thursday morning, on Friday afternoon having nothing thru I contacted them again they said its down as porting at 6pm Friday, soooo I'll wait a bit longer then if it's tomorrow that it happens ....if nothing happens I'll contact them again cheers 👍

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Anonymous
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Yes to the chat advisor 

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