Help anyone ? Porting how long?
23-05-2016 21:17 - edited 23-05-2016 21:20
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23-05-2016 21:17 - edited 23-05-2016 21:20
hi guys can anyone help please? Porting from ee to o2 new phone
On friday I was told porting would take place at 6pm and I'm to wait for the texts, I still havent received any.
is it usually this long to transfer phone number from ee to o2? When will I get the texts or is something wrong and I need to talk to o2?
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23-05-2016 21:20 - edited 23-05-2016 21:21
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23-05-2016 21:20 - edited 23-05-2016 21:21
You need to contact cs again....obviously not worked this time http://www.o2.co.uk/contactus
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23-05-2016 21:20 - edited 23-05-2016 21:21
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23-05-2016 21:20 - edited 23-05-2016 21:21
You need to contact cs again....obviously not worked this time http://www.o2.co.uk/contactus
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on 23-05-2016 21:20
Normally takes around 48-72 hours though porting isn't done at weekend. I would call them between 8-8.30 in the morning.
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on 23-05-2016 21:22
Thanks
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on 23-05-2016 21:22
Thanks
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on 23-05-2016 21:25
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on 23-05-2016 21:25
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 23-05-2016 21:27
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on 23-05-2016 21:27
Apparently the port was scheduled to take place at 6pm Friday. I would call them to make doubly sure.
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on 23-05-2016 21:29
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on 23-05-2016 21:29
Can @Anonymous confirm when the request was submitted to o2 please?
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on 23-05-2016 21:30
I contacted them Thursday morning, on Friday afternoon having nothing thru I contacted them again they said its down as porting at 6pm Friday, soooo I'll wait a bit longer then if it's tomorrow that it happens ....if nothing happens I'll contact them again cheers 👍
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on 23-05-2016 21:31
Yes to the chat advisor