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Forum development & bugs updates

EmilieT
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Hi everyone, 

 

In this topic, we'll post any progress on the known plaform issues that you have brought to our attention so far and that we are looking into, along with any future updates we get on them. We thought it would be good to recap what is currently being worked on, and have it all in one place so we can keep you in the loop going forward slight_smile

 

If you spot any further issue too, please let us know in the comments!

 


 

Current issues being looked into

-These have been reported to the platform provider and are being investigated-

 

  • Kudos and posting box window not working correctly in the blog section
  • New comments on Blog articles (Reviews or Guides) in Unread posts link to the initial post and not the latest comments
  • Read comments stuck in Unread Posts even after being read

 

Current feedback being looked into

-These are being discussed with the different teams involved in the project-

 

  • Various differences between Mobile view and Full view (list here)
  • Size of the homepage header
  • Image in the hompage header
  • Lack of board structure on the homepage

 


 

Thanks for your patience while we work our way through all the above, and for your help spotting identifying and gathering feedback nerd

Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
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jonsie
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Maybe it's because I use Microsoft Office that all community emails go into the junk folder

To be honest it's not a big deal because I've now turned off notifications for the community

But this morning I found a PM in junk so that is a problem

Yes I also think that this community is just left to itself and definitely is not a focus for O2 even though we do a job as a third arm of customer service.

Just not a priority and it has to be said that the whole of the O2 website is riddled with inconsistencies and errors. It would help if they had their own web team but those days are long gone

They can't even update the latest phones on the landing pages!

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pgn
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@jonsie wrote:

 

...even though we do a job as a third arm of customer service.

 


I know that guy!

ZBhhgttg_400.gif

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Cleoriff
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@Dave-O2

Any news on this forum being fixed anytime soon? The Headers and Footers still broken.

Difficulty getting to Unread posts etc etc?

Veritas Numquam Perit

Girl in a jacket
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jonsie
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Anyone else having problems seeing images folks have posted?

Also huge problems on different browsers whereby read posts showing as unread

Even some posts have the HTML removed warning

Anyone able to see this image?

Screenshot_20240305_125405_My O2.jpg

 

 
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pgn
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I see your image, but others' imageas showing as yellow triangles in a box, usually when uploaded rather than c&p'd:

This one c&p'd:

pgn_0-1730720468193.png

 

Both these uploaded from laptop:

1000027737.png1000027736.png

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Cleoriff
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I can see your image @jonsie 

However, @pgn says mine are all showing as a square with yellow triangle in. And that's the same for me when I look at his.

None of the images I've posted today are copy and paste. All taken from the saved image file on PC

Veritas Numquam Perit

Girl in a jacket
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Cleoriff
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PS, I'm getting pretty racked off with the numerous issues on this bl**dy forum!!

Veritas Numquam Perit

Girl in a jacket
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pgn
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jonsie
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pgn
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@jonsie wrote:

@pgn wrote:

@Dave-O2 

pgn_0-1730720729335.gif

above c&p, below uploaded...

get-over.gif


this is all I see

 

 

I see the pictures I uploaded, you don't - sounds like someone has been fiddling with filesystem permissions preventing others from seeing images the author of the post has uploaded or c&pd.

 

Oh dear what a shame. @Cleoriff @jonsie 🤣  Emojis will go next....

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