Forum development & bugs updates

[EmilieT]

Hi everyone, 

In this topic, we'll post any progress on the known plaform issues that you have brought to our attention so far and that we are looking into, along with any future updates we get on them. We thought it would be good to recap what is currently being worked on, and have it all in one place so we can keep you in the loop going forward

If you spot any further issue too, please let us know in the comments!

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Current issues being looked into

-These have been reported to the platform provider and are being investigated-

• Kudos and posting box window not working correctly in the blog section
• New comments on Blog articles (Reviews or Guides) in Unread posts link to the initial post and not the latest comments
• Read comments stuck in Unread Posts even after being read

Current feedback being looked into

-These are being discussed with the different teams involved in the project-

• Various differences between Mobile view and Full view (list here)
• Size of the homepage header
• Image in the hompage header
• Lack of board structure on the homepage

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Thanks for your patience while we work our way through all the above, and for your help spotting identifying and gathering feedback 

[Cleoriff]

@Martin-O2 

Just noticed Video camera icon missing and I can't upload an image from my picture file as I just get a box which invites me to add info about the image and refuses to take me to my picture file!!!

This is on PC with Windows 10 running Firefox!

Unfortunately I can't show an image of any of this as all snipping tool images remain in my picture file!!!

[pgn]

Fix for me on mobile when that happens, @Cleoriff, is a force-stop of Chrome app; on PC, it is exit and reload browser, which triggers my rule to zap all O2 cookies...

Both options mean logging in again, sadly - Cross your fingers, take a leap - I have logged in ok this morning on mobile, as the Android May update went in overnight and forced a restart of the phone earlier!

Good luck 🤞

[Cleoriff]

Thanks for that @pgn but this isn't on mobile. As said it's on Windows 10 laptop running Firefox.

I'm NOT risking logging in again. We have a Word Hunt Diamond running and I'm not faffing about being logged out of the forum for any length of time whilst that's on!!

As I said before, why the hell do WE have to look for other options to get this damn Khoros forum running??

Simply sick to death of it if honest!

[madasaf1sh]

Firefox is not a standards compliant browser, and the latest release - r100 is even more of a PITA for web developers so I am not surprised things don't work in r100, one of them is Firefox moving the UserAgent String to 3 digits from 2

It might be worth logging a bug report via https://webcompat.com/issues/new?label=version100 

You do realise the ducks and not been able to sign in is not limited to the Forum, it is o2's authentication service that they are either taking offline, or is falling offline,  I imagine o2 and VM are working on linking there Authentication Services to allow pass through Auth into the Account Pages so people dont need 3 or 4 accounts to login.. 

[pgn]

Chrome on Laptop, as mentioned above, also tested in the last 30mins, logoff and login to Forum no issue.

Just logged in using Firefox on laptop, works ok - but I have been through the pin and password change thing a few days ago. 🤷

[Martin-O2]

Thanks for letting me know @blissgirl. Any further issues with the ducks today? 

@Cleoriff I've checked on FireFox and I can both see the video icon and upload images. Can you let me know which version of FireFox you're running and I'll look into this. Thanks! 

[Cleoriff]

@Martin-O2 

Interesting info re Firefox from @madasaf1sh above @Martin-O2. That's the version I'm running ie 100 which is the latest.

To be honest I've NOT closed this forum down since I had all the problems with logging in last Monday and Tuesday. (ie no box to put code they send me via mobile) or the ducks telling me something is wrong.

Now FF works perfectly on every other site, even though @madasaf1sh says its a PITA. (It's only a PITA on here) Lol

[madasaf1sh]

Trust me @Cleoriff  a lot of Tech Portals I use are telling people to not use FIrefox, so much so that I had to remove / demote it on my Ubuntu and Kali Linux boxes not to be default browser... 😞  lol  

[Cleoriff]

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@madasaf1sh wrote:

Trust me @Cleoriff  a lot of Tech Portals I use are telling people to not use FIrefox, so much so that I had to remove / demote it on my Ubuntu and Kali Linux boxes not to be default browser... lol  

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I HATE change @madasaf1sh (It's an age thing now Lol) FF has served me well for years and I have no intention of changing it just to suit this blumming forum. I have Chrome and don't like it on my Windows PC. I use it on mobile and that's it. As for EDGE, well you can stick that where the sun don't shine Lol. Nope, done enough for this place over the years and I'll stick with what I know and what works well on EVERY other site I use (except this rubbish Khoros)

[madasaf1sh]

Edge is good now, lol as its built on Chrome... 

But I agree about change.... sometime its a change for change sake 🙂 

Lets hope Khoros and to be honest o2's web dev team are testing on the new r100 versions of the browsers...

And trust me Discourse has its quirks will be interesting if the VM Boards are having the same problems...