on 19-07-2019 12:01 - last edited on 11-06-2020 08:49 by Marjo
Hi everyone,
In this topic, we'll post any progress on the known plaform issues that you have brought to our attention so far and that we are looking into, along with any future updates we get on them. We thought it would be good to recap what is currently being worked on, and have it all in one place so we can keep you in the loop going forward 
If you spot any further issue too, please let us know in the comments!
Current issues being looked into
-These have been reported to the platform provider and are being investigated-
Current feedback being looked into
-These are being discussed with the different teams involved in the project-
Thanks for your patience while we work our way through all the above, and for your help spotting identifying and gathering feedback 
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16-04-2020 10:27 - edited 16-04-2020 10:29
16-04-2020 10:27 - edited 16-04-2020 10:29
Well joy of joys. Emails have stopped coming into my inbox. Worked well as soon as I logged on at 7am....had 10 emails in and they stopped at 09.45.am
Notifications have also stopped. Nothing since 07.56am
So we now have that to contend with now!
Veritas Numquam Perit
on 16-04-2020 10:44
on 16-04-2020 10:44
@Cleoriff wrote:
Well joy of joys. Emails have stopped coming into my inbox. Worked well as soon as I logged on at 7am....had 10 emails in and they stopped at 09.45.am
Notifications have also stopped. Nothing since 07.56am
So we now have that to contend with now!
Oh no! 😞 We just checked and didn't get a notification of your mention above either, although I did get an email about the PM you sent today (thanks for notifying us). I will raise a support ticket about this now.
on 16-04-2020 10:57
on 16-04-2020 10:57
Just had 2 emails in this minute. However they were posted at 8.29.
I should have a load more as I have been hammering out replies since 07.15am. Would normally have about 30-40 emails by now and only had 12.
I know I also got a solution..but no email for that, nor did it show in notifications.
Notifications have stopped completely.
Veritas Numquam Perit
on 16-04-2020 11:32
on 16-04-2020 11:32
on 16-04-2020 11:36
on 16-04-2020 11:36
Now all back to normal @Marjo @Martin-O2
Emails have come flooding in and notifications working.
Good job!!
Veritas Numquam Perit
16-04-2020 12:13 - edited 16-04-2020 12:16
16-04-2020 12:13 - edited 16-04-2020 12:16
@Marjo wrote:Oh no! 😞 We just checked and didn't get a notification of your mention above either, although I did get an email about the PM you sent today (thanks for notifying us). I will raise a support ticket about this now.
That ^^ is the same as I`m getting - no notifications of posts in notification box and no e-mail received, but did get e-mail about pm.
Using laptop Chrome.
edited to add [after reading @Cleoriff `s post]
seems to been corrected now 
on 16-04-2020 12:15
on 16-04-2020 12:15
All working AOK for me now 
on 16-04-2020 12:20
on 16-04-2020 12:20
I've just received notifications from both tags from @Cleoriff in this thread so it seems things are working again! Lets keep an eye on it today and let us know if there are any further issues.
Regarding the unread posts issue, is that still happening for you guys?
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on 16-04-2020 12:23
on 16-04-2020 12:23
@Martin-O2 wrote:I've just received notifications from both tags from @Cleoriff in this thread so it seems things are working again! Lets keep an eye on it today and let us know if there are any further issues.
Regarding the unread posts issue, is that still happening for you guys?
Yes every day @Martin-O2 ...though not today thankfully.
Veritas Numquam Perit
on 16-04-2020 12:23
on 16-04-2020 12:23
Yes every day at certain times. The only way to clear them is to mark all as read. Happens on both Chrome and FF