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Faulty signal

Coop
Level 1: Joiner
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Been with O2 for years and the signal has progressively gotten worse. Especially so lately. Done all recommended fixes and nothing has improved. Doesn't seem to matter if I'm indoors, outdoors, near a mast or in the middle of nowhere. It's becoming infuriating. I can't run my business properly because of this. The signal isn't even logging at the moment. Even with a full signal icon, it doesn't hold a signal well enough to call or text.

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Enlli
Level 69: Guiding Light
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Guide: How can I sort out my network issues? 

Guide: Is the network down for me or everyone? 

Guide: How to find help & contact O2 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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Bambino
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@Coop Use WiFi calling if it's available: WiFi and 4G Calling: Everything You Need To Know (o2.co.uk)

I DO NOT WORK FOR O2



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japitts
Level 9: Fired up
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@Coop wrote:

Done all recommended fixes


Can you be more specific on what this means?

 

"Even with a full signal icon, it doesn't hold a signal" sounds a tad contradictory - is your phone dropping coverage when other are OK? Or dropping calls when coverage is still displayed?

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Oxonian
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