26-09-2022 11:31
Why is O2 customer services absolutely crap. If they can't answer a question they put you on hold then cut you off.
26-09-2022 12:06
If the question is not account related then we might be able to help @Conniep4522
Alternatively you can try messaging on social media:
Facebook (https://o2uk.co/O2CFB)
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here