Re: Campaign to improve customer service

Anonymous · ‎05-10-2012

If you'd like to apply group pressure to O2 in the hope that they will improve their customer service, please follow @O2PayAttention on twitter. Once we have enough followers we'll start making some noise, perhaps then they will listen, individually we don't seem to matter. Pity but that's how it is...

Liquid · ‎07-10-2012

Who is the leader of said group?

I'm sadened to see how much hatred has gone on over the launch of this iPhone:(

Nothing sucks more than that moment during an argument when you realize you’re wrong. So Ive been told

MI5 · ‎07-10-2012

Human nature..... 😞

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

sheepdog · ‎07-10-2012

Trial by Twitter or is it Mob rulez?

perksie · ‎07-10-2012

Protest marches outside O2 Towers?

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

jonsie · ‎07-10-2012

I can hear the mumblings of mass discontent sweeping throughout the land.

On the bright side, all the extra traffic might just send Twitter crashing.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

adamtemp64 · ‎08-10-2012

wow only 5 followers. I thought this sort of negitave post (in several threads) was against the t&c and posting contact details?

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

MI5 · ‎08-10-2012

@adamtemp64 wrote:
was against the t&c ?

It's "what suits" these days, it seems.......?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎08-10-2012

Hi guys,

Not sure why this would be against the T&Cs. The community is here for everyone and if people want to voice their frustration, they should be allowed to.

Steve, I'm really sorry to hear you aren't happy with the way we've dealt with things. The best way to deal with it is to just give us that feedback. If you drop me a message, I'm happy to forward that to the right channels for you.

Best,
Leonard

sheepdog · ‎08-10-2012

@Anonymous wrote:
Hi guys,

Not sure why this would be against the T&Cs. The community is here for everyone and if people want to voice their frustration, they should be allowed to.

Steve, I'm really sorry to hear you aren't happy with the way we've dealt with things. The best way to deal with it is to just give us that feedback. If you drop me a message, I'm happy to forward that to the right channels for you.

Best,
Leonard

Self promotion in an attempt to negatively impact o2 would be my moderater guess.