General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Why do I have to log in EVERY time ?

Why do I have to log in EVERY time I visit the forums now?I see NO check box to tick to stay logged in.And that's not even taking into account I have had to re register with a NEW name as my old one is no longer working.

Nuisance Calls

Has anyone had constant phonecalls from a call centre apparently acting on behalf of 3mobile within a week of my contract with them was ended? I owe them nothing. These come from 08454153333. I have deliberately never gave them, or any other company,...

How do I change my email address attached to my community profile?

Hi all,I can't seem to find any option to change my email address for the forums. Since the new version went live last week, I have had to use my work address as for some reason my personal one woudl not validate correctly. Having supplied a new emai...

Samsung galaxy s2 Android upgrade please

C'mon O2, all galaxy s2 owners are waiting for Android 4 (ics). Many say O2 are hopeless for not updating existing customer handsets, but new customers get all the attention! Prove us wrong! I agreed to a contract longer that I would like so look aft...

Cancelled before Ive even started!

The following story defies belief...I ordered an Iphone 4S last week, was due delivery on Tuesday 13th. It appears the courier that o2 use YODEL have either delivered it to the wrong address and dont want to admit it or have just plain stolen it. As ...

Android ICS update for Galaxy S2?

Any news on when O2 will be providing the update for Android 4.0 ('Ice Cream Sandwich') to Samsung Galaxy S2?

Constant mobile calls interference and getting worse

Hi there,My problem is that often when making calls whether it is to a landline or a mobile, regardless of who the mobile phone provider is, people cannot understand what I am saying, they say I am 'garbled' or I'm 'breaking up' or I sound as if I am...

New Website Page

Today I attempted to view my bill. After logging on I was confronted with a new page saying that my user name and passs word had expired due to me not accessing the web site for a while and I had to choose new one's. (I had used the web site the day ...

Unblocking

I have a Nokia 2720 which was on a Pay and Go contract with O2, but not used for 10 months now. Would now like to use the phone on another network, but it will need unblocking first. Is it right I have to top up £15 to cover cost? Where can I do this...

cant log into my O2 account is there problems server side?

My internet has been playing up too?