General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Lost phone, dont want to miss out on my texts.

Hi allI posted a thread yesterday re. barred iphone texts after I lost my phone.Is there any way I can have 02 activate my number, so I can pick up any texts when I recieve my new phone, but still have my old simcard unuseable?Im quite worried as I d...

Bluebook not saving all texts

Since signing up to bluebook, Ive noticed its not saving all the texts I receive. It does save all the sent ones, but not received ones from certain numbers.I have not placed any restrictions on which numbers to save and which to ignore. Is it becaus...

picture message settings

i have a sony ericsson w580i and am having trouble getting settings for picture messaging every time i send active text to 2020 it sends me settings but i keep getting a screen telling me list of data accounts full delete unused accounts.what does th...

Do I need 2 update my SIM 2 a 3G card?

Hello Folks!I've just changed over to the £15 a month, unlimited text & internet,Pay & Go deal.My son says that coz my card is old,I should get a new one from O2 that is 3G,as it will be a lot faster to surf.Anyone got some experience with this?Note:...

Quite confused by the "unlocking" policy

I'm quite confused, and honestly disappointed by the policy of O2 on unlocking a Pay&Go phone. Here is the situation: I'm currently taking my 3rd Master's degree in the UK with about 10 months left on my studies. I'm going on a vacation for 4 weeks a...

Customer retention - why aren't they interested in me anymor

I called customer retentions department yesterday and explained that, as my current mobile telephone (O2 Ignito) has been extremely unreliable since I renewed my contract and due to changes in my employment, I would have to cancel my contract early a...

Leaving o2 after 9 years. Any suggestions as to who to go wi

I've been with o2 for 9 years as a contract customer. It's been 9 unhappy years on the whole. The customer service has always been substandard, I'm sorry to say.The fact that they no longer care about retaining existing customers who aren't on iPhone...

Network/data outage again, London W1

A problem that seems to be happening with increasing frequency here in London W1, again I am without data on the Edge connection, and the 3G network appears to be completely borked. Further, voicemail has taken 30 mins or more to get to me.In the las...

Help:order iphone money taken not rcx the iphone no help fro

I ordered the iphone 16gb black from you over the phone order number on 002561214 and waiting for delivery said to be on Monday 30 nov 2009, around 15.15 hrs the delivery man came around handed me the box of this order, I signed for it and noticed th...

Sony Ericsson W995 or AINO - advice about their features

Hi,I'm thinking of buying my wife a Sony Ericsson W995 or the AINO but wanted to know a few thingswith regards to their functionality and features:1. Are you able to install 3rd-party applications such as Google Maps, Google Latitude,Facebook, Window...