General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

O2 not providing service.

Story. Purchased a phone from O2 shop in Preston (Shopping centre), was at university at the time bought into a 24 month contract with Smartphone Sony Arc. Explicitly ask them at the shop if O2 had 3G in my local area and the reply was yes it will wo...

Roaming charges

I've tried to find the prices for roaming on PAYG on the o2 website and can't find any info at all. Anbody know where the info is?

Web site security - or the lack of it!

It is very surprising to find out how many web sites are failing to keep their security levels up to a standard, in future they may have to up their game: https://www.trustworthyinternet.org/ssl-pulse/ Use the SSL Server Test to check your favourite ...

How do I consolidate my old and new O2 accounts?

I upgraded my old O2.co.uk website account from the old username, and it now has to log-in using my email as my username. I now have:O2.co.uk account (email address as username)O2 Forums account (ksdixon)O2 Community account (lilsting10) I cannot log...

BETTER THAN BEFORE

just like to say o2 new messaging and posting system is better that the last system because you don`t have to go trawling threw all that gunk trying to find what your looking for just find the bit that applies to you and your away

Why do I have to log in EVERY time ?

Why do I have to log in EVERY time I visit the forums now?I see NO check box to tick to stay logged in.And that's not even taking into account I have had to re register with a NEW name as my old one is no longer working.

Nuisance Calls

Has anyone had constant phonecalls from a call centre apparently acting on behalf of 3mobile within a week of my contract with them was ended? I owe them nothing. These come from 08454153333. I have deliberately never gave them, or any other company,...

How do I change my email address attached to my community profile?

Hi all,I can't seem to find any option to change my email address for the forums. Since the new version went live last week, I have had to use my work address as for some reason my personal one woudl not validate correctly. Having supplied a new emai...

Samsung galaxy s2 Android upgrade please

C'mon O2, all galaxy s2 owners are waiting for Android 4 (ics). Many say O2 are hopeless for not updating existing customer handsets, but new customers get all the attention! Prove us wrong! I agreed to a contract longer that I would like so look aft...

Cancelled before Ive even started!

The following story defies belief...I ordered an Iphone 4S last week, was due delivery on Tuesday 13th. It appears the courier that o2 use YODEL have either delivered it to the wrong address and dont want to admit it or have just plain stolen it. As ...