Business Customers
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FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Marjo by Former Staff
  • 6290 Views
  • 2 replies
  • 1 kudos

Resolved! lost phone

its 23.08, I have lost my phone and O2 office is closed. I have searched on line and cannot see any way to report my phone stolen and ask for it to be deactivated now that the office is closed .... does anyone have any info that might help me?

Gertrude by Level 1: Joiner
  • 3333 Views
  • 4 replies
  • 0 kudos

Personal router for O2 Business Broadband (Fibre)

I have O2 Business Broadband (Fibre) and use the stock O2 broadband modem/router.Every time the router is restarted/rebooted, it "forgets" the local DNS entries for all the devices on my network and I have to manually go around and either reboot them...

derekoh by Level 1: Joiner
  • 5223 Views
  • 8 replies
  • 0 kudos

Resolved! Unlocking Iphone6s on O2 Business

Hi I have recently received a new Iphone 7 and business Sim from my company (retained my phone no).I want to request the old device (Iphone 6s) to be unlocked. How do I go about this and is there anyproblem given I've taken my no across to the new ph...

Anonymous by Not applicable
  • 3664 Views
  • 2 replies
  • 0 kudos

Business Transfer of Ownership Form - wont print

Upgrading my personal account to a business account to bill to my new company, and I've been advised that I need to complete Business Transfer of Ownership Form - complicaton, when I clock on the link of the form o2 have sent you can't print it (the ...

Anonymous by Not applicable
  • 4390 Views
  • 7 replies
  • 0 kudos

business login

when I attempt to login to my business account, I am greeted with the following popup: "Max Limit reached for identities to have the same contact number" I only have one mobile phone. O2 online help seem to be permanently on holiday. O2 have no idea ...

Anonymous by Not applicable
  • 2971 Views
  • 2 replies
  • 0 kudos

Resolved! Missold Business Contract

In April 2016, when I was out of contract, I attempted to leave o2 because they were unable to offer me a new contract where I could upgrade after 12 months (as I could with my previous o2 Business lease contract). I had to speak to numerous differen...

Resolved! Personal to Business

Hi I'm looking to move 1 of my personal numbers to a business line. Ive had a look at the help section on here and spoken to live chat and had 2 different answers! The line i want to change is due for an upgrade too. Live chat has said that i need to...

Anonymous by Not applicable
  • 8649 Views
  • 5 replies
  • 1 kudos