Business Customers
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FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Marjo by Former Staff
  • 9261 Views
  • 2 replies
  • 1 kudos

Resolved! Motorola E5 Play - need to reset the pin without knowing the pin!

Hello I recently bought a Motorola E5 Play for one of my employees and I wasn't there when she set it up and put her own pin number in it. She left quite abruptly and the pin code she gave to my staff to access the phone is incorrect. We've tried res...

KFrize by Level 1: Joiner
  • 1930 Views
  • 3 replies
  • 0 kudos

Setting up business account - nightmare

Hi. Just wondering what everyone elses experience of setting up a business account are like. We've been trying to set one up for nearly 2 weeks and no nearer completion. Also after atttempting to deal with customer services tonight we are thinking of...

AngryMum by Level 1: Joiner
  • 3248 Views
  • 7 replies
  • 0 kudos

Extortionate charges

Just found out that one of my phones that I am using for my young 13 year old boy who is on a 2gb tariff that I have been charged extortionate interest that is just not ethical.I deliberately put him on a low tariff as I didn’t want him using the pho...

Paulc by Level 1: Joiner
  • 4428 Views
  • 10 replies
  • 0 kudos

Digital Evolution Services - Embrace and evolve your tech

Want to change the way your business works? Are you looking to adopt new technology and Cloud solutions but don’t know where to start? We’re here to help. Say hello to our Digital Evolution Services, for managed and premium support from a brand you t...

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Chris_K by Former Staff
  • 822 Views
  • 0 replies
  • 0 kudos

Resolved! Change contact name

Hello I have taken over as secretary of a company, the other secretary has deceased but the name is showing on the contact details.How do I add and delete the name of the contact on the account?Thank you in advanceRosemary

Penllyne by Level 1: Joiner
  • 1937 Views
  • 3 replies
  • 0 kudos

Wifi Calling On Business

Hi there, My business has a contract with O2. I have been advised that I can't use Wifi Calling because of contract restrictions with O2. I can see the following exclusions for Wifi Calling: * O2 Business Mobex,* Best for Business tariffs or* Public ...

Resolved! Monthly Business Account paid

I was told by an advisor that my monthly bill was paid on the 9th of November however nothing came out my bank. They then attempted to take it out yesterday but failed and returned the direct debit. I am now being told they have no record of the dire...

Ariel Direct

Please can someone tell me how to cancel my contract with Ariel Direct, I dont wish to cancel my O2, have been misled by Ariel Direct when I was in a vulnerable postion, now I am on a business contract for some reason and paying too much, have tried ...