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on 12-12-2018 10:31
I can only receive incoming texts. I cannot make calls or send texts. Any ideas?
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on 12-12-2018 10:36
Hi @StefanD
Some generic help here https://community.o2.co.uk/t5/How-to-Guides/How-can-I-sort-out-my-network-issues/ba-p/1014088
Check the network status here http://status.o2.co.uk/
and check your account is paid an no outstanding bills.
Business customer services can be reached by the following methods http://www.o2.co.uk/contactus but try 8002 from your phone to see if that works first.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 12-12-2018 10:36
Hi @StefanD
Some generic help here https://community.o2.co.uk/t5/How-to-Guides/How-can-I-sort-out-my-network-issues/ba-p/1014088
Check the network status here http://status.o2.co.uk/
and check your account is paid an no outstanding bills.
Business customer services can be reached by the following methods http://www.o2.co.uk/contactus but try 8002 from your phone to see if that works first.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 13-12-2018 10:36
Hi @StefanD, there's a lot of useful advice above, did you get a chance to give any a go yet?
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