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No Outgoing Calls or Texts Incoming Texts Only

StefanD
Level 1: Joiner
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I can only receive incoming texts. I cannot make calls or send texts. Any ideas?

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MI5
Level 94: Supreme
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Hi @StefanD 

Some generic help here https://community.o2.co.uk/t5/How-to-Guides/How-can-I-sort-out-my-network-issues/ba-p/1014088 

Check the network status here http://status.o2.co.uk/ 

and check your account is paid an no outstanding bills.

Business customer services can be reached by the following methods http://www.o2.co.uk/contactus but try 8002 from your phone to see if that works first.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 144176 Posts
  • 634 Topics
  • 27632 Solutions
Registered:

Hi @StefanD 

Some generic help here https://community.o2.co.uk/t5/How-to-Guides/How-can-I-sort-out-my-network-issues/ba-p/1014088 

Check the network status here http://status.o2.co.uk/ 

and check your account is paid an no outstanding bills.

Business customer services can be reached by the following methods http://www.o2.co.uk/contactus but try 8002 from your phone to see if that works first.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 3
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EmilieT
Former Staff
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Hi @StefanD, there's a lot of useful advice above, did you get a chance to give any a go yet? 

 

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