Business Customers
Ask the community about the O2 Business service.
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FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Marjo by Former Staff
  • 6649 Views
  • 2 replies
  • 1 kudos

Unblock

How can I get in contact to unblock my phoneAs I can’t call out and live chat isn’t available?

ray3 by Level 1: Joiner
  • 1304 Views
  • 6 replies
  • 0 kudos

Log in to o2

I’ve never been able to log in on my o2, and i have the contract for more than 2 years. I tried in stores and they didn’t know how to help me. Please help!

Neli by Level 1: Joiner
  • 769 Views
  • 2 replies
  • 0 kudos

Device portal

I'm trying to sign my business loan agreement. I cant see how to do it. Its asking me to tick a box. There is no box there....?

Heather79 by Level 1: Joiner
  • 841 Views
  • 1 replies
  • 0 kudos

o2 business

Ive had two phones on O2 buisness for over 5 years yet there is no record on My O2

GREG123 by Level 1: Joiner
  • 918 Views
  • 4 replies
  • 0 kudos

Reconciling account

Hello,I am new to my company, and trying to reconcile our account. I wonder why the payments automatically taken don't match the invoices? Can anyone help me with that, please?

BiSN by Level 1: Joiner
  • 402 Views
  • 1 replies
  • 0 kudos

O2 unable to find O2 accounts

Hi, is anyone else having the problem that needing to change contract details on exisiting numbers, and wanting to do this on-line rather than use up operator time, the system search for the phone number in question yields "no results found"? I need ...

Unwanted premium text messages

I am desperately trying to cancel a premium text message on 85222... I have tried several times to send STOP as per instructions... message always fails... I have also filled a form on their website to unsubscribe and cancel. Have no recollection of ...

SV2 by Level 1: Joiner
  • 1096 Views
  • 3 replies
  • 0 kudos

Resolved! Keeping my number

I am trying to keep my current o2 number when changing from a business contract to a monthly o2 contract.i have filled in the online form including the unlatch ref number and the pac code . I have had an email back saying the keeper number is active ...

JulesSH by Level 1: Joiner
  • 1412 Views
  • 4 replies
  • 0 kudos

Upgrade

I'm trying to upgrade online but when I go to the checkout I get the following error; We can’t log you in because of an authentication error. For help, contact your Salesforce administrator.I get the same message no matter what browser I use or what ...

Wayne76 by Level 1: Joiner
  • 609 Views
  • 1 replies
  • 0 kudos

Iphone - No Service, SIM not provisioned

Hi, hope somebody can help. I smashed my Android work phone so popped my SIM into an old unlocked iPhone 7 but I'm seeing No Service and SIM Not Provisioned in the network settings. I've tried the usual fixes; iOS update, reset network settings, togg...

JHB70 by Level 1: Joiner
  • 1458 Views
  • 5 replies
  • 0 kudos