Business Customers
Ask the community about the O2 Business service.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Marjo by Former Staff
  • 6473 Views
  • 2 replies
  • 1 kudos

Moving from business to personal

My first postI have a business phone number that was set up by mistake away back and was only discovered recentlyWhat I would like to do is shift this number from business to personal. I assume this is doable but how do I go about itMany thanksKevin

kah22 by Level 1: Joiner
  • 487 Views
  • 1 replies
  • 0 kudos

PHONE UNLOCK

It's really shabby customer services that when customers leave O2 and switch SIM that there is no automatic unlock of phones which have been paid for over years and no quick resolution of this. Why can't O2 do this automatically or ask customers/make...

QC by Level 1: Joiner
  • 439 Views
  • 1 replies
  • 0 kudos

Unblock

How can I get in contact to unblock my phoneAs I can’t call out and live chat isn’t available?

ray3 by Level 1: Joiner
  • 1226 Views
  • 6 replies
  • 0 kudos

Log in to o2

I’ve never been able to log in on my o2, and i have the contract for more than 2 years. I tried in stores and they didn’t know how to help me. Please help!

Neli by Level 1: Joiner
  • 738 Views
  • 2 replies
  • 0 kudos

Device portal

I'm trying to sign my business loan agreement. I cant see how to do it. Its asking me to tick a box. There is no box there....?

Heather79 by Level 1: Joiner
  • 797 Views
  • 1 replies
  • 0 kudos

o2 business

Ive had two phones on O2 buisness for over 5 years yet there is no record on My O2

GREG123 by Level 1: Joiner
  • 873 Views
  • 4 replies
  • 0 kudos

Reconciling account

Hello,I am new to my company, and trying to reconcile our account. I wonder why the payments automatically taken don't match the invoices? Can anyone help me with that, please?

BiSN by Level 1: Joiner
  • 377 Views
  • 1 replies
  • 0 kudos

O2 unable to find O2 accounts

Hi, is anyone else having the problem that needing to change contract details on exisiting numbers, and wanting to do this on-line rather than use up operator time, the system search for the phone number in question yields "no results found"? I need ...

Unwanted premium text messages

I am desperately trying to cancel a premium text message on 85222... I have tried several times to send STOP as per instructions... message always fails... I have also filled a form on their website to unsubscribe and cancel. Have no recollection of ...

SV2 by Level 1: Joiner
  • 1043 Views
  • 3 replies
  • 0 kudos

Resolved! Keeping my number

I am trying to keep my current o2 number when changing from a business contract to a monthly o2 contract.i have filled in the online form including the unlatch ref number and the pac code . I have had an email back saying the keeper number is active ...

JulesSH by Level 1: Joiner
  • 1344 Views
  • 4 replies
  • 0 kudos