Business Customers
Ask the community about the O2 Business service.
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FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Marjo by Former Staff
  • 6593 Views
  • 2 replies
  • 1 kudos

Bill payment failure scam

Just in case anyone else receives one, I just had a scam text, purporting to be from O2: O2: We were unable to process your latest bill. In order to avoid fees, please update your payment information via: Don't know if they deliberately designed it ...

kev160967 by Level 1: Joiner
  • 1211 Views
  • 4 replies
  • 0 kudos

Open phone please

I have just paid my account. Ref number 33909814. My cell number xxxxxxxxxxx x xxxxxxx xxxx xxxxxxxx xxxx xxx Business name xxxxxx xxxx Could you please open my phone so i could make calls Thank you Very Much xxxxxxx xxxxxx [mod edit: please do not p...

Michael2 by Level 1: Joiner
  • 1152 Views
  • 6 replies
  • 0 kudos

Moving from business to personal

My first postI have a business phone number that was set up by mistake away back and was only discovered recentlyWhat I would like to do is shift this number from business to personal. I assume this is doable but how do I go about itMany thanksKevin

kah22 by Level 1: Joiner
  • 509 Views
  • 1 replies
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PHONE UNLOCK

It's really shabby customer services that when customers leave O2 and switch SIM that there is no automatic unlock of phones which have been paid for over years and no quick resolution of this. Why can't O2 do this automatically or ask customers/make...

QC by Level 1: Joiner
  • 459 Views
  • 1 replies
  • 0 kudos

Unblock

How can I get in contact to unblock my phoneAs I can’t call out and live chat isn’t available?

ray3 by Level 1: Joiner
  • 1275 Views
  • 6 replies
  • 0 kudos

Log in to o2

I’ve never been able to log in on my o2, and i have the contract for more than 2 years. I tried in stores and they didn’t know how to help me. Please help!

Neli by Level 1: Joiner
  • 764 Views
  • 2 replies
  • 0 kudos

Device portal

I'm trying to sign my business loan agreement. I cant see how to do it. Its asking me to tick a box. There is no box there....?

Heather79 by Level 1: Joiner
  • 829 Views
  • 1 replies
  • 0 kudos

o2 business

Ive had two phones on O2 buisness for over 5 years yet there is no record on My O2

GREG123 by Level 1: Joiner
  • 911 Views
  • 4 replies
  • 0 kudos