Get Help with O2 Business

FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Disconnected

Hi my Business phone line has been disconnected. I paid my bill and now can’t contact anyone to get help!! I have a disabled child and my parents are elderly and need to contact people ... please can some at least allow WiFi calling !! I can’t use Sk...

Transfer from business to personal account

My Business has recently ceased trading and would like to transfer my business account to a personal account - can this be done?

Disney+

Can you add Disney+ to a business account?

Spurious Rest of World Pass charges

I was abroad outside the EU for 10 days in early March I made no calls, received no calls, and sent and received no texts The phone had mobile data switched off throughout I have received the £7.50 charge for the Rest of the World Pass for 6 of the d...

Resolved! Coronavirus - how on earth does a business customer contact O2 Business - CALL DIVERT

Trying to set up a call divert on my O2 business landline to my o2 business mobile (via the device's menu) but this is being blocked and there appears to be no way of contacting O2 Business. This means I am stuck in the office alone for longer than I...

Live chat

Where’s it gone ?

What temperatures do you prefer when working?

Hi guys, I read an article about how office temperatures matter perhaps more than we might think to how productive we are at work (I think it probably affects also any task that we are required to do even at home, if not at the office). According to ...

Business Essentials Portal

Hello, I upgraded one of our phones online yesterday, on completing the order I was asked to sign up for the Business Essentials Portal in order to sign the agreement, which I did and everything worked out fine. I then had to upgrade another of our p...

Resolved! VoWiFi set up

My sales-agency account mgr today said she would instruct O2 to enable VoWiFi on my phone immediately. Hasn’t happened yet. Any idea how long it takes?

Bill analyser

From the "My Account" page, I click on "View My Bill" and get a page with "O2" in large letters and nothing else. Any ideas, please?

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