Business Customers
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FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Marjo by Former Staff
  • 6668 Views
  • 2 replies
  • 1 kudos

Pop up office (Huawei 5200) is very slow

Hi, It has been a while since I started using Huawei 5200. Off late finding it difficult to use as the internet is very slow and also connection keeps dropping. Not sure whether it is actual device or SIM card is faulty. How to check and resolve the ...

Merging Calls

I see some talk about the call merging feature on iphones with an o2 personal account but no discussion with O2 business accounts. I've been told by a few advisors now that call merge is not avaialble on an O2 business contract because they offer "Ju...

VIEW AND MANAGE ACCOUNT

Why is it that I can't see the 'VIEW AND MANAGE OUR ACCOUNT' for my buinsess account where is says, Welcome to My O2 Business - all your account and bill details in one place?

Business Account - Setting caps

We've been with O2 business with a long time and never had this many problems in such a short space of time. We have sim only with each user recieving 5GB of data. In the past when someone used up their limit data use was blocked unless they asked to...

disney plus

can you add disney plus to O2 business account ?

Alastair by Level 1: Joiner
  • 738 Views
  • 1 replies
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Resolved! Tariff - what's included

Hello, Can anyone direct me to how I find out which calls are included on our Small Business SIMO 2Gb contract? I found something basic on the website but I would like to know if all calls are included (i.e. to UK landlines, mobiles, non-geographical...

Bill00 by Level 1: Joiner
  • 775 Views
  • 3 replies
  • 0 kudos

Resolved! Hmrc text messages

Hello,Since Saturday I’m not able to receive the text messages from Hmrc with the access code for two steps authentication on their portal(they use a short code 60886).I tried reseting the network setings,cleaning the sim and calling customer service...

Alex0235 by Level 1: Joiner
  • 4060 Views
  • 7 replies
  • 0 kudos

My o2 app isn’t working

Hi, every time I try to log on to my o2 app it comes up “Oops my o2 doesn’t seem to be available to you” I just want to add more internet to my tariff but no human will answer the phones. Very frustrating!

Vi-28 by Level 1: Joiner
  • 672 Views
  • 1 replies
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Rip off, fraud, scam, swindle on O2 ... sad really!

I've just discovered that 02 has taken roughly an extra £50 this month from my business account. An unknown number has suddenly appeared on my account statement and I am unable to contact a human being to explain the situation or find out how I am be...

cyrilt by Level 1: Joiner
  • 2194 Views
  • 4 replies
  • 0 kudos