Business Customers
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FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Marjo by Former Staff
  • 6210 Views
  • 2 replies
  • 1 kudos

Open phone please

I have just paid my account. Ref number 33909814. My cell number xxxxxxxxxxx x xxxxxxx xxxx xxxxxxxx xxxx xxx Business name xxxxxx xxxx Could you please open my phone so i could make calls Thank you Very Much xxxxxxx xxxxxx [mod edit: please do not p...

Michael2 by Level 1: Joiner
  • 1061 Views
  • 6 replies
  • 0 kudos

Moving from business to personal

My first postI have a business phone number that was set up by mistake away back and was only discovered recentlyWhat I would like to do is shift this number from business to personal. I assume this is doable but how do I go about itMany thanksKevin

kah22 by Level 1: Joiner
  • 469 Views
  • 1 replies
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PHONE UNLOCK

It's really shabby customer services that when customers leave O2 and switch SIM that there is no automatic unlock of phones which have been paid for over years and no quick resolution of this. Why can't O2 do this automatically or ask customers/make...

QC by Level 1: Joiner
  • 425 Views
  • 1 replies
  • 0 kudos

Unblock

How can I get in contact to unblock my phoneAs I can’t call out and live chat isn’t available?

ray3 by Level 1: Joiner
  • 1189 Views
  • 6 replies
  • 0 kudos

Log in to o2

I’ve never been able to log in on my o2, and i have the contract for more than 2 years. I tried in stores and they didn’t know how to help me. Please help!

Neli by Level 1: Joiner
  • 718 Views
  • 2 replies
  • 0 kudos

Device portal

I'm trying to sign my business loan agreement. I cant see how to do it. Its asking me to tick a box. There is no box there....?

Heather79 by Level 1: Joiner
  • 761 Views
  • 1 replies
  • 0 kudos

o2 business

Ive had two phones on O2 buisness for over 5 years yet there is no record on My O2

GREG123 by Level 1: Joiner
  • 837 Views
  • 4 replies
  • 0 kudos

Reconciling account

Hello,I am new to my company, and trying to reconcile our account. I wonder why the payments automatically taken don't match the invoices? Can anyone help me with that, please?

BiSN by Level 1: Joiner
  • 358 Views
  • 1 replies
  • 0 kudos

O2 unable to find O2 accounts

Hi, is anyone else having the problem that needing to change contract details on exisiting numbers, and wanting to do this on-line rather than use up operator time, the system search for the phone number in question yields "no results found"? I need ...