Business Customers
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FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Marjo by Former Staff
  • 6691 Views
  • 2 replies
  • 1 kudos

O2 unable to find O2 accounts

Hi, is anyone else having the problem that needing to change contract details on exisiting numbers, and wanting to do this on-line rather than use up operator time, the system search for the phone number in question yields "no results found"? I need ...

Unwanted premium text messages

I am desperately trying to cancel a premium text message on 85222... I have tried several times to send STOP as per instructions... message always fails... I have also filled a form on their website to unsubscribe and cancel. Have no recollection of ...

SV2 by Level 1: Joiner
  • 1130 Views
  • 3 replies
  • 0 kudos

Resolved! Keeping my number

I am trying to keep my current o2 number when changing from a business contract to a monthly o2 contract.i have filled in the online form including the unlatch ref number and the pac code . I have had an email back saying the keeper number is active ...

JulesSH by Level 1: Joiner
  • 1431 Views
  • 4 replies
  • 0 kudos

Upgrade

I'm trying to upgrade online but when I go to the checkout I get the following error; We can’t log you in because of an authentication error. For help, contact your Salesforce administrator.I get the same message no matter what browser I use or what ...

Wayne76 by Level 1: Joiner
  • 620 Views
  • 1 replies
  • 0 kudos

Iphone - No Service, SIM not provisioned

Hi, hope somebody can help. I smashed my Android work phone so popped my SIM into an old unlocked iPhone 7 but I'm seeing No Service and SIM Not Provisioned in the network settings. I've tried the usual fixes; iOS update, reset network settings, togg...

JHB70 by Level 1: Joiner
  • 1484 Views
  • 5 replies
  • 0 kudos

When is my O2 contract expiring?

I would like to know where on the business website, I can find details of when my contract ends. I can’t seem to find it anywhere on my bill or on the website. Please help

Akhtar by Level 1: Joiner
  • 557 Views
  • 1 replies
  • 0 kudos

60 minute call

One of my consultants has found that their phone cuts off at exactlly 60 minutes. Is there a linti on these?

Martyn22 by Level 1: Joiner
  • 676 Views
  • 1 replies
  • 0 kudos

Now feeling the need to leave

Hi all. Im about to blow a fuse here. Ive been trying for days to solve a problem (my mobile wont do wifi calling - just stopped last week). I work for the NHS and Im now working from home. I need wifi calling as the coverage at home is so poor. I ha...

Jon4 by Level 1: Joiner
  • 1091 Views
  • 5 replies
  • 0 kudos

O2

I have been a o2 customer for years now, my daughter got to the age where I thought she should have her own phone. I went into a store asked for a sim only contact as I was on lunch break for work and was kind of in the rush, I told the guy the guy i...

William1 by Level 1: Joiner
  • 4352 Views
  • 8 replies
  • 0 kudos