Business Customers
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FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Marjo by Former Staff
  • 5732 Views
  • 2 replies
  • 1 kudos

Resolved! I'd like to let caller hear a message if I don't answer but not leave me a voicemail?

Basically I hate voicemail messages and often leave my phone in the office whilst working to avoid either distrurbance or damaging it. Is there a way to play a message if I don't answer, such as " I'm not currently able to take calls. Can you please ...

Clayton by Level 1: Joiner
  • 2751 Views
  • 8 replies
  • 0 kudos

Resolved! Sim card

I have a new phone, but my old sim card does not fit, can i pick a new one up if i visit an o2 shop? are they free for contract customers?

Jax by Level 1: Joiner
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  • 2 replies
  • 0 kudos

Resolved! Alternate HTML should be placed here

I get this whenever I login to my business account and choose "analyse your bills and run reports". This happens on any browser on my PC. It also happens on a completely different PC on another site/internet connection. I have tried downloading and r...

Robatwork by Level 1: Joiner
  • 1615 Views
  • 2 replies
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Resolved! Spend Cap

Hello O2 Business, I received an email saying that we have reached our spendcap on number [Removed]. I understood that Gary Craig of ASML UK has unlimited calls/texts and 3GB of date with EU roaming included @27.50GBP per month ex VAT. Is this correc...

ASML-UK by Level 1: Joiner
  • 1386 Views
  • 2 replies
  • 0 kudos

Resolved! Move boostbox to a new location

We have a number of O2 boostboxes and want to relocate one to another site. Has anyone done this before and who within O2 did you contact? We have a corporate account via a Government framework.

alanc by Level 1: Joiner
  • 1137 Views
  • 2 replies
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Resolved! How do I find what package I'm on?

How do I find what package I'm on? I've looked in my o2 Business account online but that is next to useless. There has to be a way to see what package I'm on, how many minutes, texts, data? Any help really appreciated.

Rob_Whits by Level 1: Joiner
  • 2377 Views
  • 3 replies
  • 0 kudos

Resolved! Spam text?

I have had a couple of texts from 07800 005 360 saying the below message. Is it real or spam? Many thanks!O2: Hi, we'd love to talk to you this month about your next upgrade and the great offers we currently have.We can call you on a day that suits y...

BennyS by Level 1: Joiner
  • 4248 Views
  • 4 replies
  • 0 kudos

Resolved! o2 open

do you know if my company h.l. hutchinsons are signed up to o2 open

mitch1 by Level 1: Joiner
  • 1210 Views
  • 2 replies
  • 0 kudos

Resolved! Relocating to USA - advice needed

Hi, I am relocating to the US but with frequent trips back to the UK. I need advice about the best phone set-up going forward. My goal is to mainly use some US network, but still keep my UK number. Details: a) I have an iPhone SE, I think I unlocked ...

Humpty by Level 1: Joiner
  • 5543 Views
  • 19 replies
  • 0 kudos