Business Customers
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FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Marjo by Former Staff
  • 9299 Views
  • 2 replies
  • 1 kudos

Business account

Hi, I am struggling to increase the number of SIM cards I have on our business account. When I access O2 online I can only view bills and not do anything else. When I call I get told to go online as it's not an emergency (which I understand) Can anyo...

ISL by Level 1: Joiner
  • 1499 Views
  • 6 replies
  • 0 kudos

Direct Debit

I switched over to a business account in May 202 and in doing so provided a direct debit mandate. On the 6th june I received a message from O2 saying that payment for our latest bill couldn't be processed? I am unsure why and presumed they had entere...

Cavell by Level 1: Joiner
  • 2041 Views
  • 9 replies
  • 0 kudos

VAT Invoices

Hello , Does anyone know how to access VAT Invoices ? 

VAT by Level 1: Joiner
  • 1051 Views
  • 3 replies
  • 0 kudos

talking onlinr

Hi Used to be able to go on the website and could talk online to go through things - this isnt coming up now? have they got ride of it?

Pop up office (Huawei 5200) is very slow

Hi, It has been a while since I started using Huawei 5200. Off late finding it difficult to use as the internet is very slow and also connection keeps dropping. Not sure whether it is actual device or SIM card is faulty. How to check and resolve the ...

Merging Calls

I see some talk about the call merging feature on iphones with an o2 personal account but no discussion with O2 business accounts. I've been told by a few advisors now that call merge is not avaialble on an O2 business contract because they offer "Ju...

VIEW AND MANAGE ACCOUNT

Why is it that I can't see the 'VIEW AND MANAGE OUR ACCOUNT' for my buinsess account where is says, Welcome to My O2 Business - all your account and bill details in one place?

Business Account - Setting caps

We've been with O2 business with a long time and never had this many problems in such a short space of time. We have sim only with each user recieving 5GB of data. In the past when someone used up their limit data use was blocked unless they asked to...

disney plus

can you add disney plus to O2 business account ?

Alastair by Level 1: Joiner
  • 807 Views
  • 1 replies
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Resolved! Tariff - what's included

Hello, Can anyone direct me to how I find out which calls are included on our Small Business SIMO 2Gb contract? I found something basic on the website but I would like to know if all calls are included (i.e. to UK landlines, mobiles, non-geographical...

Bill00 by Level 1: Joiner
  • 878 Views
  • 3 replies
  • 0 kudos