Get Help with O2 Business

FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Resolved! Keeping my number

I am trying to keep my current o2 number when changing from a business contract to a monthly o2 contract.i have filled in the online form including the unlatch ref number and the pac code . I have had an email back saying the keeper number is active ...

Upgrade

I'm trying to upgrade online but when I go to the checkout I get the following error; We can’t log you in because of an authentication error. For help, contact your Salesforce administrator.I get the same message no matter what browser I use or what ...

Iphone - No Service, SIM not provisioned

Hi, hope somebody can help. I smashed my Android work phone so popped my SIM into an old unlocked iPhone 7 but I'm seeing No Service and SIM Not Provisioned in the network settings. I've tried the usual fixes; iOS update, reset network settings, togg...

When is my O2 contract expiring?

I would like to know where on the business website, I can find details of when my contract ends. I can’t seem to find it anywhere on my bill or on the website. Please help

Second Sim Card works for two then no service

I have now had two new sim cards both work for two days then they come up with no service. I have rebooted the phone still no joy

60 minute call

One of my consultants has found that their phone cuts off at exactlly 60 minutes. Is there a linti on these?

Now feeling the need to leave

Hi all. Im about to blow a fuse here. Ive been trying for days to solve a problem (my mobile wont do wifi calling - just stopped last week). I work for the NHS and Im now working from home. I need wifi calling as the coverage at home is so poor. I ha...

O2

I have been a o2 customer for years now, my daughter got to the age where I thought she should have her own phone. I went into a store asked for a sim only contact as I was on lunch break for work and was kind of in the rush, I told the guy the guy i...

WiFi calling on P20 Pro

I see WiFi calling is supported on the P20 Pro according to the list of devices (https://www.o2.co.uk/business/support/network-support/wifi-and-4g-calling) and it has been rolled out for the P20 Pro ( https://community.o2.co.uk/t5/Android/Wifi-Callin...

Dodgy phone call

I have received several calls from a number in Angola OVER THE LAst couple of hours.I noticed I'd missed a call and absent mindly phoned it back without checking where it was from. no reply, so checked it out saw it was Angola and deleted it since th...

O2

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