Business Customers
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FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Marjo by Former Staff
  • 6603 Views
  • 2 replies
  • 1 kudos

unknown numbers

i did a sim swap yesterday on my new iPhone 14 as o2 instructed me to regarding 5g , now all my contacts are going in unknown and outgoing are being received unknown, totally crap for a business .

ShaneB by Level 1: Joiner
  • 854 Views
  • 5 replies
  • 0 kudos

Invoices

Account 1039258025Could you please tell me how we get a VAT invoice the invoices that are on our account say they are NOT A VAT INVOICE , but vat is showing.

SONIC by Level 1: Joiner
  • 686 Views
  • 4 replies
  • 0 kudos

Resolved! Live chat

When does live chat open? I thought it was 8 but I can't see it open

murrayk11 by Level 1: Joiner
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  • 1 replies
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Swapping to O2 business and tablet sims

I'm a ltd co director and have been with O2 for about a decade. I use my 'personal' mobile number as the business number (which is less than ideal) as customers ring around the clock. I'm looking getting a couple of Samsung Tablets but i need these t...

ledpro by Level 1: Joiner
  • 682 Views
  • 1 replies
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Resolved! Price rises and upgrades

So there was a recent price rise. Nothing out of the ordinary there, I guess. However I'd recently upgraded to a new handset and was paying for it through my contract. I was a little surprised to find that the price rise applies to both the rental co...

kev160967 by Level 1: Joiner
  • 1001 Views
  • 4 replies
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Resolved! Still waiting on tariff upgade after 10 days

I applied on the my o2 business page to change my tariff . This was on 15/06 it said we will be in touch within 24 hours to arrange. Its now 23/06 ive heard nothing and its disappeared from my account management page as if i never did anything. Can a...

Gary74 by Level 1: Joiner
  • 464 Views
  • 1 replies
  • 0 kudos