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lost device

janetgibbons
Level 1: Joiner
  • 1 Posts
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on ‎05-12-2023 16:18

on ‎05-12-2023 16:18

iPhone 13 pro supplied by you was stolen on Wed 29th and reported to you and a bar applied.

I need proof of ownership and the bar applied for insurance purposes.

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jonsie
Level 94: Supreme
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on ‎05-12-2023 16:26

on ‎05-12-2023 16:26

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 202  or 0344 809 0202

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
Level 94: Supreme
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on ‎05-12-2023 16:41

on ‎05-12-2023 16:41

@janetgibbons 

You need to ask for a standard insurance letter.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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