Business Customers
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FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Marjo by Former Staff
  • 6108 Views
  • 2 replies
  • 1 kudos

Resolved! Aerial Direct Termination Fee

Dear O2 community, I am looking for some advice on terminating my Aerial Direct contract. I have been a loyal customer to both O2 and Aerial Direct with a relatively expensive sim-only contract, one that I have had for many years. I am moving abroad ...

Wendela by Level 1: Joiner
  • 1967 Views
  • 3 replies
  • 0 kudos

Resolved! McAfee Multi Access

Hi. At my recent review and contract renewal it was agreed McAfee Multi Access was not required but I continue to be charged for it.

BCS by Level 1: Joiner
  • 522 Views
  • 1 replies
  • 0 kudos

help

i have an o2 bill every month my bill says sim only small business its paid by ddbut when i get in touch with o2they say my phone account is with some one else but i cannot get to the bottom of who my contract is with i am desperate to change this ho...

sherril by Level 1: Joiner
  • 406 Views
  • 1 replies
  • 0 kudos

Resolved! Bills

Hi I want to be able to check my bill online but it won't let me. Can you help please

Jodie150 by Level 1: Joiner
  • 763 Views
  • 3 replies
  • 0 kudos

Esim for occasional use

Hi. I exhibit at country shows up and down the UK and coverage in a large field on a country estate can be patchy, to say the least! I need to be able to reliably run my credit card reader and another exhibitor told me about esim and using more than ...

Handyann by Level 1: Joiner
  • 2675 Views
  • 7 replies
  • 0 kudos

Resolved! I am being billed for a number i do not have

I have 3 phones on a business contract with you, for some reason I am being billed for 4 phones could you contact me about the non existent number and credit me for the monies paid towards it. Many Thanks Richard [Mod edit: Please do not share person...

Resolved! Visual Voicemail on iPhone

Good morning all. I am reaching out for assistance following recently transferring my Personal O2 contract to a Business tariff. I have then switched from an Android to an iPhone 14 Pro and I do not have Visual Voicemail which is a killer feature to ...

Resolved! Bill

I cant pay my bill on any app 

Azz by Level 1: Joiner
  • 812 Views
  • 1 replies
  • 0 kudos