Business Customers
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FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Marjo by Former Staff
  • 6323 Views
  • 2 replies
  • 1 kudos

Resolved! Bills

Hi I want to be able to check my bill online but it won't let me. Can you help please

Jodie150 by Level 1: Joiner
  • 780 Views
  • 3 replies
  • 0 kudos

Esim for occasional use

Hi. I exhibit at country shows up and down the UK and coverage in a large field on a country estate can be patchy, to say the least! I need to be able to reliably run my credit card reader and another exhibitor told me about esim and using more than ...

Handyann by Level 1: Joiner
  • 2742 Views
  • 7 replies
  • 0 kudos

Resolved! I am being billed for a number i do not have

I have 3 phones on a business contract with you, for some reason I am being billed for 4 phones could you contact me about the non existent number and credit me for the monies paid towards it. Many Thanks Richard [Mod edit: Please do not share person...

Resolved! Visual Voicemail on iPhone

Good morning all. I am reaching out for assistance following recently transferring my Personal O2 contract to a Business tariff. I have then switched from an Android to an iPhone 14 Pro and I do not have Visual Voicemail which is a killer feature to ...

Resolved! Bill

I cant pay my bill on any app 

Azz by Level 1: Joiner
  • 827 Views
  • 1 replies
  • 0 kudos

Resolved! Registering as a business end-user

Hi - has anyone got any tips or hints for how to register for My Business 02 if you’re just a user (not an admin) and want to do very basic admin stuff? For context: I had a ‘phone ordered for me, works fine, but no welcome email or instructions on h...

Resolved! Billing Summary Report CSV

The functionality to download the Billing Summary Report in CSV format is broken. It was working fine up until this month (the end of the financial year). Can you fix your software. Thanks