Business Customers
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FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Marjo by Former Staff
  • 5276 Views
  • 2 replies
  • 1 kudos

Data abroad

I have roaming working but data not , in nederland working and when I drive to Germany data just gone , Now I'm in Poland and still no data . I check the settings , all fine , restart the phone still no data . I can call i have signal but no data bef...

CarsMania by Level 1: Joiner
  • 419 Views
  • 2 replies
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IMEI Barred INCORRECTLY

Please help. I am trying to get a device working with Vodafone and going round in circles. I am having trouble using a vodafone business sim in a mobile device... The sim is fine as works OK in another handset. In fact the sim works fine in sim 1 slo...

BigLee by Level 1: Joiner
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Resolved! Business To Personal

We are a partnership business with 2 x phones that were on a business contract until a month ago, (so now we're out of contract, but still O2 customers). We are closing the business so wish to keep both phones, (which we're happy with) and swap them ...

Calstock by Level 1: Joiner
  • 493 Views
  • 3 replies
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Contracts

Can anyone tell me why my contract term is from 31st January 2019 to 31st of August 2021? I thought contracts were only up to 24 month, also any idea how much to opt out of it?

Lez-57 by Level 1: Joiner
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Resolved! sim swap

Hi. I have a new iphone. I have received a new sim card from o2. I have an existing Business account.I want to swap the sim and am going round in circles. I have been to my O2 account and signed in but it does not come up with "View and manage your a...

Marioni by Level 1: Joiner
  • 525 Views
  • 1 replies
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Pay or pay you have to choice from O2

O2 sold me a iPhone “like new” but after less of 4 month the iPhone not working anymore, is totally frozen, the iPhone is in perfect condition, I sent the device to repair center and they told me I have to pay almost £600 for repair because is no und...

Jon26 by Level 1: Joiner
  • 1035 Views
  • 7 replies
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Resolved! Mobile router

Hi can anyone advise as i don't seem to be able to find 'live' chat on the siteI bought a Netgear Mobile router specifically to take it abroad However, it will not connect. I am in Greece and having to rely on the local/intermittent wifi - not greatT...

LucasB by Level 1: Joiner
  • 679 Views
  • 1 replies
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Changing from business to sim only tarrif

I changed my tariff from business to sim only in March. I chose to keep my number but the temporary number I used to do this is still active. How do I get rid of the temporary number?

Bu by Level 1: Joiner
  • 757 Views
  • 4 replies
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Roaming

Hello, I had to go overseas for a while and since then my sim has not been able to activate on roaming.I am unable to call the UK numbers ( for O2 support) because the roaming on my sim is not active. Calling from Europe is pretty expensive and the C...

mjdes by Level 1: Joiner
  • 586 Views
  • 2 replies
  • 0 kudos