Business Customers
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FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Marjo by Former Staff
  • 2 replies
  • 1 kudos

Do you believe in happy work places?

Hi everyone, Earlier this year, O2 took part in the Northumbria Water Group Innovation Festival. This unique event aims to identify innovative and creative solutions for a range of societal and environmental issues. Over a 5 days Design Sprint, the p...

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EmilieT by Former Staff
  • 23 replies
  • 0 kudos

Resolved! Inclusive travel zone data cap

I have the inclusive travel zone bolt on with my SIM only deal at no cost, but after arriving in the USA my data has stopped after using only 50Mb and I have received a text saying I have reached my limit and I need to increase my monthly limit to £1...

Martin by Level 1: Joiner
  • 11 replies
  • 0 kudos


Having been a Business customer for over 20yrs I contacted Business Customer Services dept to discuss renewal of contracts. Every year I have been offered a suitable deal. On this occasion however having tried to negotiate with rival offers I was pro...

Resolved! One plus 6 purchase dilema

Hey, I have a dilemmaI have 500 quid and I want to buy a oneplus 6 from O2. I already have a sim contract from 3 on my current phone and want to use this sim. I do not feel comfortable buying from their website and it coming from far away, especially...

Resolved! Handset price increase

Hello, We had moved to O2 from EE few months back and contract included hardware credit. we were given handset price list and told that each time we need handset price for it will be deducted from hardware credit. all seemed to be fair and square wit...

Andrius by Level 1: Joiner
  • 3 replies
  • 0 kudos

Resolved! O2 Business EU roaming charges

I'm an O2 Business customer and just got around to looking over some past bills. I have travelled to the EU 3 times in the last 18 months and on those occassions I have been charged a huge amount for data roaming. I visited the Balearics and canaries...

gmac123 by Level 1: Joiner
  • 3 replies
  • 0 kudos