This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Number from my pay has you go sim, still isn't transferred onto my new pay monthly sim

Go to solution
EPU
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎09-03-2018 15:08

on ‎09-03-2018 15:08

I went into one of your o2 stores yesterday to get help with transferring my number from my pay as you go sim onto my pay monthly sim only, contact sim.

Has  it is now over the 24hour limit and the my phone still reads SOS CALL ONLY INVALID SIM .

I am now getting very worried indeed has to when if ever i shall be able to used my phone.

I use this number for my businessand my customers are now unable to reach me on this number.

Message 1 of 5
2,988 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
MI5
Level 94: Supreme
  • 154819 Posts
  • 659 Topics
  • 29444 Solutions
Registered:

on ‎09-03-2018 15:13

on ‎09-03-2018 15:13

Contact customer services to see if the change is going through or not.
http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 5
2,981 Views
0 Kudos
4 REPLIES 4

Go to solution
MI5
Level 94: Supreme
  • 154819 Posts
  • 659 Topics
  • 29444 Solutions
Registered:

on ‎09-03-2018 15:13

on ‎09-03-2018 15:13

Contact customer services to see if the change is going through or not.
http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 5
2,982 Views
0 Kudos

Go to solution
Cleoriff
Level 94: Supreme
In response to MI5
  • 134625 Posts
  • 846 Topics
  • 7624 Solutions
Registered:

on ‎09-03-2018 17:12

on ‎09-03-2018 17:12

@EPUPlease come back to the thread to read the answer given. This is not customer services...we are a community forum.

Veritas Numquam Perit

Girl in a jacket
Message 3 of 5
2,961 Views
0 Kudos

Go to solution
Anonymous
Not applicable

on ‎09-03-2018 17:23

on ‎09-03-2018 17:23

@EPU This is not o2 you are talking to here. We are all customers like you here. If you are running a business, you should really have a back up instead of solely relying on a mobile phone 

Message 4 of 5
2,956 Views
0 Kudos

Go to solution
jonsie
Level 94: Supreme
In response to Anonymous
  • 98690 Posts
  • 617 Topics
  • 7252 Solutions
Registered:

on ‎09-03-2018 19:54

on ‎09-03-2018 19:54

Maybe a stupid question but have you tried rebooting the phone?

Social Media Support ~ O2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie




Message 5 of 5
2,940 Views
0 Kudos
Top Kudoed Authors
View All
Top