Re: My line is down

London745 · ‎16-04-2020

Good afternoon,

I hope my email finds you well.

I am unable to use my mobile phone. I am currently in Italy and my line is not working. I tried to contact your customer service but a voice says I am not allowed to make that phone call.

I would like to receive support asap since I need my line for business. My 02 doesn't work, your website is down.

MI5 · ‎16-04-2020

@London745

All ways we know to call explained here Guide: Coronavirus Community Help and Support

No one can call you from here, sorry.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)