Huge Bill

[cmoore_33]

I have been a customer of O2 for years now and always been happy with the service for both my business phone and business iPad

My recent bill has come as a shock as you can see from my billing trend. I appreciate I went over my allowance, but I would have hoped someone would have contacted me at some point when my bill soared to such a hige increase. 

Paying this is a real struggle for my business this month and I need to purchase services from companies who are going to help my business continue not be part of the struggle.

I am so disappointed by the lack of support here. Surely there should be a cut off when bils increase so drastically?

[MI5 · Accepted solution]

There are very few safeguards in this respect on business accounts.
You should call customer services though to discuss http://www.o2.co.uk/contactus

[cmoore_33]

Thank you 

[MI5]

Best of luck