cancel
Showing results for 
Search instead for 
Did you mean: 

How to export call lists in csv or similar

Nickji
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Anyone know how to export call data for a phone to a csv or xl file?  Can't find either in my account or in the help pages.

Message 1 of 6
826 Views
5 REPLIES 5

Cleoriff
Level 94: Supreme
  • 122357 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

@Nickji 

You need to contact O2.

All numbers are in this guide Guide: Coronavirus Community Help and Support 

Veritas Numquam Perit

Girl in a jacket
Message 2 of 6
823 Views

Nickji
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Thanks. (that was quick!)
Message 3 of 6
821 Views

Cleoriff
Level 94: Supreme
  • 122357 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

@Nickji 

100's of posts today so I'm just knocking out answers as quick as I can.

Just a point though, there may be someone else on later who knows how this can be done. I will mention a few names @gmarkj @jonsie @pgn @MI5 

If you can wait a while, I'm sure they will be on later....

Veritas Numquam Perit

Girl in a jacket
Message 4 of 6
820 Views

MI5
Level 94: Supreme
  • 143404 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

@Nickji 

You'll need to connect your phone to a pc to download your call log which can be then saved as a .CSV file.

Depending on type of phone, you will also need the companion software downloaded to your pc. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 5 of 6
807 Views

madasaf1sh
Level 76: Forum Legend
  • 9983 Posts
  • 54 Topics
  • 2981 Solutions
Registered:
@Nickji

There is an option in myo2 on the website to download a CSV file, its a bit convoluted.

Go into Myo2, click on View and Print older Bills, you will then get the old Billing Platform

Click on your My Bill
Select from the menu on the left hand side - What i've used
Select Voice Calls from the drop down list
Select the mobile number
The scroll to the bottom of the page and select Download

A pop up will appear select the mobile number and click download.

This works for personal and should do so for SME accounts
- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
Message 6 of 6
791 Views