I discovered today that my business contract is with Aerial Direct and not O2 as I had previously believed. After reading a few threads about them I'm now aware of their reputation but am a bit concerned. My contract is up in a few months and I'm a bit worried they'll try pull something. Will they honour the fact the contract is expired or will they attempt to auto renew or something like that?
I had a phone call from them today and spoke to the woman about an upgrade. I didn't agree to anything so she said she'd email me an offer (which I haven't gotten) and ring me back next week. I plan to tell them to get stuffed when they ring back but as I said I'm worried they might try and keep me contracted somehow.
I appreciate this is my own fault. They rang me just before my contract expired a couple of years ago and offered me a sim only deal which I accepted. I was under the false impression that they were like a call centre contracted to handle O2's business accounts. I don't recall them every mentioning that my contract would be switched from O2 to them so I feel I was misled somewhat.
Any advice on how to deal with them would be appreciated.
