cancel
Showing results for 
Search instead for 
Did you mean: 

Cancelling SIM card

Loulou89
Level 1: Joiner
  • 14 Posts
  • 11 Topics
  • 0 Solutions
Registered:
I’m trying to cancel my SIM card in an iPad which I only use on wifi. The SIM card has been removed but they carry on charging me each month for this service I do not require. Because of the corona I can’t seem to get hold of anyone and also on my o2 app you can’t do anything on there as everything is on lockdown. What other option do I have? And if I cancel my direct debit will I get charged for this?
Louise
Message 1 of 6
756 Views
5 REPLIES 5

jonsie
Level 94: Supreme
  • 92905 Posts
  • 608 Topics
  • 6913 Solutions
Registered:

MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

@Loulou89 

Do not cancel your DD or you will get a bad credit report.

Your iPad sim includes 100 texts per month but you need to put the iPad sim in a phone in order to text the cancellation request Guide: Cancelling Your Contract 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 6
733 Views

Loulou89
Level 1: Joiner
  • 14 Posts
  • 11 Topics
  • 0 Solutions
Registered:
Doesn’t work for some reason even though I’m on 3G
Louise
Message 4 of 6
678 Views

Bambino
Level 84: Resplendent
  • 22935 Posts
  • 1022 Topics
  • 3662 Solutions
Registered:

@Loulou89 Make sure you've put the sim in your phone correctly. There's no reason why it shouldn't work.

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 5 of 6
668 Views

MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

@Loulou89 

Checkk if iMessage has registered in settings and turn on "send as sms"

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 6 of 6
664 Views