Solved: Unlock old iPhone 6

MichaelB · ‎02-12-2019

Hi

I have an old iPhone 6 I'd like to unlock to give to my 12 yo son. The plan is to put a pay as you go SIM into it

The phone is 100% paid for and out of contract

I don't want any connection/disruption to my business account/phones we have with O2

I've Live Chatted with O2 who pointed me to an online form but this seems to be for switching providers

What's the best way to proceed?

Many thanks

Michael

MI5 · ‎02-12-2019

@MichaelB

How to unlock here Guide: Unlocking an O2 phone to use a different SIM card

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎02-12-2019

@MichaelB

How to unlock here Guide: Unlocking an O2 phone to use a different SIM card

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Martin-O2 · ‎04-12-2019

Hi @MichaelB were you able to unlock your phone or do you still need some assistance with this?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

rickwake · ‎31-03-2020

Re-hashing an old post, I know, but the guide leads to an online form, which asks for a "secret passcode".

If, like me, you have inherited the management of the business O2 account, how the heck do you go about resetting this???

MI5 · ‎31-03-2020

@rickwake

Secret word can be reset in your MyO2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

Unlock old iPhone 6

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