the "silent mode" button does not work

[Leszczak]

Hello. I bought an iphone 11 at o2 in a subscription and after 2 weeks the "silent mode" button does not work. Can You help me ?

[Cleoriff · Accepted solution]

@Leszczak 

If the device is faulty, it can be returned within 30 days.

https://www.o2.co.uk/help/phones-sims-and-devices/our-faults-and-repairs-policy 

[Leszczak]

well. so it will be exchanged for another?

[Leszczak]

I am in Poland at the moment and I will be in the UK in 14 days

[Cleoriff]

@Leszczak 

It will be repaired or exchanged as long as it's returned before the 30 day deadline.

Edited spelling

[Leszczak]

is there any possibility to donate in Poland?

[jonsie]

O2 will only deliver to a UK address.

[MI5]

@Leszczak 

You can take it to an Apple store in Poland https://www.apple.com/pl/