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Upgrade device

Jordi
Level 1: Joiner
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Registered:
Hi,

I hope you are well

I would like to know if i can upgrade the device only, because i have a monthly pay tariff and i wanted to upgrade only the device but i’m having a look and they are offering you the device with the tariff.
I hope someone can help me.

Thank you
Jordi
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MI5
Level 94: Supreme
  • 120705 Posts
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Registered:

@Jordi 

When you upgrade, you must take a new tariff too.

Your only option to keep the same tariff is to buy a device outright.

Guide: How does O2 Refresh work? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 120705 Posts
  • 605 Topics
  • 18178 Solutions
Registered:

@Jordi 

When you upgrade, you must take a new tariff too.

Your only option to keep the same tariff is to buy a device outright.

Guide: How does O2 Refresh work? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 2
145 Views