This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

the "silent mode" button does not work

Go to solution
Leszczak
Level 1: Joiner
  • 4 Posts
  • 1 Topics
  • 0 Solutions
Registered:

‎17-08-2020 05:36

‎17-08-2020 05:36

Hello. I bought an iphone 11 at o2 in a subscription and after 2 weeks the "silent mode" button does not work. Can You help me ?
Message 1 of 8
1,134 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
Cleoriff
Level 94: Supreme
  • 126674 Posts
  • 834 Topics
  • 7569 Solutions
Registered:

‎17-08-2020 07:27

‎17-08-2020 07:27

@Leszczak 

If the device is faulty, it can be returned within 30 days.

https://www.o2.co.uk/help/phones-sims-and-devices/our-faults-and-repairs-policy 

 

Veritas Numquam Perit

Girl in a jacket

View solution in original post

Message 2 of 8
1,123 Views
0 Kudos
7 REPLIES 7

Go to solution
Cleoriff
Level 94: Supreme
  • 126674 Posts
  • 834 Topics
  • 7569 Solutions
Registered:

‎17-08-2020 07:27

‎17-08-2020 07:27

@Leszczak 

If the device is faulty, it can be returned within 30 days.

https://www.o2.co.uk/help/phones-sims-and-devices/our-faults-and-repairs-policy 

 

Veritas Numquam Perit

Girl in a jacket
Message 2 of 8
1,124 Views
0 Kudos

Go to solution
Leszczak
Level 1: Joiner
  • 4 Posts
  • 1 Topics
  • 0 Solutions
Registered:

‎17-08-2020 07:29

‎17-08-2020 07:29

well. so it will be exchanged for another?
Message 3 of 8
1,122 Views
0 Kudos

Go to solution
Leszczak
Level 1: Joiner
  • 4 Posts
  • 1 Topics
  • 0 Solutions
Registered:

‎17-08-2020 07:33

‎17-08-2020 07:33

I am in Poland at the moment and I will be in the UK in 14 days
Message 4 of 8
1,120 Views
0 Kudos

Go to solution
Cleoriff
Level 94: Supreme
In response to Leszczak
  • 126674 Posts
  • 834 Topics
  • 7569 Solutions
Registered:

‎17-08-2020 08:10 - edited ‎17-08-2020 08:12

‎17-08-2020 08:10 - edited ‎17-08-2020 08:12

@Leszczak 

It will be repaired or exchanged as long as it's returned before the 30 day deadline.

 

Edited spelling

Veritas Numquam Perit

Girl in a jacket
Message 5 of 8
1,110 Views
0 Kudos

Go to solution
Leszczak
Level 1: Joiner
  • 4 Posts
  • 1 Topics
  • 0 Solutions
Registered:

‎17-08-2020 17:08

‎17-08-2020 17:08

is there any possibility to donate in Poland?
Message 6 of 8
1,078 Views
0 Kudos

Go to solution
jonsie
Level 94: Supreme
In response to Leszczak
  • 94648 Posts
  • 611 Topics
  • 7060 Solutions
Registered:

‎17-08-2020 18:20

‎17-08-2020 18:20

O2 will only deliver to a UK address.

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 7 of 8
1,071 Views
0 Kudos

Go to solution
MI5
Level 94: Supreme
In response to jonsie
  • 150142 Posts
  • 641 Topics
  • 28602 Solutions
Registered:

‎17-08-2020 19:44

‎17-08-2020 19:44

@Leszczak 

You can take it to an Apple store in Poland https://www.apple.com/pl/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 8 of 8
1,065 Views
Top Kudoed Authors
View all
Top