Apple
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Forum Posts

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
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Phone replacement

I got my handset in January 2020 and after a couple of months it started to freeze whilst using, it gets really hot and is very glitchy. Does anybody know if I can get it replaced as faulty? Thanks

Kellyg34 by Level 1: Joiner
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Resolved! Mobile roaming issues

Arrived in Spain and my data roaming isn’t working, it’s saying “could not activate mobile data network”. I have never had this problem abroad please help

Jess231 by Level 1: Joiner
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New phone stuck on set up

New iPhone11, swapping from iPhone8. Did sim swap fine, set up facial recognition and Apple Pay, O2 phoned part way through & now it’s stuck on the ‘Hello’ screen or it says ‘updating iCloud settings’. I’ve tried turning on & off, done a soft reset, ...

HGR123 by Level 1: Joiner
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  • 9 replies
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Resolved! Data

My data doesn’t work even with full allowance.

Lauraa by Level 1: Joiner
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Resolved! iPhone SE 2

So I was on my phone I checked my emails and then went onto TikTok to watch a video it cut out and went to a blank screen with a white circle timer then when I held down the on button and round button at the bottom of the screen for 30 seconds it fla...

Phillipa by Level 1: Joiner
  • 642 Views
  • 5 replies
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Resolved! Why does Face time on my ipad ring when my iphone se 2020 rings?

I have just received and activated my new iphone se 2020. Every time I receive a call on the mobile then Face time on my ipad also rings. How can I stop this happening and only make each device ring when required? Thanks.

Martinhb by Level 1: Joiner
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Resolved! Damaged phone

I received my new phone on 11th July and it appears to be cracked on the screen as it arrived like this what do I do about getting it fixed/replaced?

Kieron97 by Level 1: Joiner
  • 379 Views
  • 2 replies
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Resolved! Upgrade from SE to XR

Hi, I'm thinking of upgrading from the iPhone SE to the iPhone XR. Can I just transfer the SE sim to the XR and retain my number, apps email settings etc.

MickB by Level 1: Joiner
  • 359 Views
  • 3 replies
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Phone locked

Hi my son has forgot his password to his phone and locked himself out, it's asking to connect to iTunes but nothing connecting

Kayleighm by Level 1: Joiner
  • 448 Views
  • 2 replies
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Difficulty making and receiving calls in Australia

I have been in Australia 6 months and due to Covid I cannot currently get home. My tariff includes roaming in Australia and I have been making and receiving calls without problem until the last couple of days. Now I cannot make calls - it just says c...

MarkB1 by Level 1: Joiner
  • 614 Views
  • 3 replies
  • 0 kudos