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New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9001 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 381723 Views
  • 4 replies
  • 0 kudos

Wifi Calls

How can I enable wifi calls?

RayDee by Level 1: Joiner
  • 1071 Views
  • 7 replies
  • 0 kudos

Resolved! Updating number on eSim.

Hi all. I have an iPhone XS and am using O2 on the eSim feature. When I joined O2 I transferred my number from a different provider. I have noticed in the settings that no number is registered against the eSim yet my number shows on the physical sim....

Anonymous by Not applicable
  • 1612 Views
  • 3 replies
  • 0 kudos

Resolved! Selling a Cellular Apple Watch

I’m wanting to sell my Apple Watch Series 6 Cellular that I have added to my account, that I pay £20 a month for, plus the £5 airtime plan. I’m wanting to downgrade to a Series 4 cellular to make some money back essentially, so I would want to keep m...

Resolved! New iphone 11 set up failing

Husband had just got new iPhone 11 and trying to set it up. Set up Face ID ok and started the phone to phone transfer but then can’t get past the software update for 14.0.1 It stays on the update for over an hour then stops. Have tried repeating but ...

Jacquie16 by Level 1: Joiner
  • 775 Views
  • 3 replies
  • 0 kudos

WiFi calling

When I enable WiFi calling, it tells me to visit the o2 website to enable it, however there is nowhere on the website or on my o2 to do so? It says to go to Devices on my o2 but there is no option for this?

Nj0511 by Level 1: Joiner
  • 714 Views
  • 4 replies
  • 0 kudos

Resolved! phone only rings once before going to message

I know there's a way to make your phone (XR) ring for longer before going to messages, but I cant find the topic. Mine only rings once, so by the time I've found it at the bottom of my bag, I've missed the call.Can someone please tell me how to fix t...

Resolved! Where is my order?

I ordered an Apple Watch series 6 on 25/09/2020 but have not heard anything since? I'm worried the offer will expire before I receive it? My order number is: [personal details removed]

Maria95 by Level 1: Joiner
  • 463 Views
  • 1 replies
  • 0 kudos

Resolved! iPhone battery health

Hey, I have been told by friends, to contact O2. As my iPhone XS battery health isn’t very good. I got my iPhone back in 15th October 2018. I have another year on it. But one charge doesn’t last me a full day anymore. How can I get this sorted out. I...

iPhone out of stock

I placed an order for an IPhone 11 Pro Max and got an email saying it is out of stock. I’m just wondering if I will still receive this when it’s back in stock?

Leah3 by Level 1: Joiner
  • 738 Views
  • 3 replies
  • 0 kudos

Resolved! Iphone XS Max Setting Iphone to use wifi calling at home

Hi Guys, Firstly thank you all for your previous assistance it was much appreciated. I have a Iphone XS Max and at home my O2 signal is dismal at best, I want to force the iphone to use wifi calling when at home. WiFi calling has been set up on my O2...

ghughes by Level 1: Joiner
  • 963 Views
  • 3 replies
  • 0 kudos