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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 3484 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 339296 Views
  • 4 replies
  • 0 kudos

Resolved! Apple Watch "cannot connect to mobile data" issue

Hi, so I have an apple watch series 5, it arrived yesterday and it setup fine, paired fine, but I cant connect mobile data to it, which I'm paying for. I have a sim with my iphone XR that is with o2 and the watch was brought with cellular from o2 wit...

Problem with phone

Good Morning i have a problem , i take iPhone 11 pro max And camera stop working on my phone

Majka1996 by Level 1: Joiner
  • 541 Views
  • 2 replies
  • 0 kudos

Data Plan - Apple Watch

I have got a new Watch (Apple 5 Series). Through set up and after set up it says that I am not eligible for data plan and to contact O2. I've spoken with 2 gurus now and followed all the steps, the sim has evn been reset but nothing. The watch and ph...

Lucy4 by Level 1: Joiner
  • 2067 Views
  • 9 replies
  • 0 kudos

Faulty AirPods on Delivery

Hello - i recently ordered some Air Pod Pro's which seem to be faulty and not working correctly - ive had them for less than a week and have contacted Apple regarding this - after waiting and spending about an hour on the phone troubleshooting them t...

Jay94 by Level 1: Joiner
  • 450 Views
  • 1 replies
  • 0 kudos

No caller ID

I keep getting calls at 3 in the morning from a no caller ID, driving me crazy because it keeps waking me up and I need my sleep for work. I can’t just put my phone on silent because its also my alarm. It won’t let me block them and I can’t get in to...

Amy10 by Level 1: Joiner
  • 881 Views
  • 2 replies
  • 0 kudos

Mobile internet not working

Hi, my mobile internet is not working and hasn’t for a while. I think it might have been since I got a new second hand phone (i phone SE) a few months ago. I hadn’t really noticed till recently because of lockdown I’ve mostly been home and using the ...

SarahVN by Level 1: Joiner
  • 970 Views
  • 6 replies
  • 0 kudos

iPhone SE 2020 - poorer mobile data signal

Hi, I recently upgraded from a dropped multiple times iPhone 6 to the new SE 2020. I am admittedly in a relatively poor reception area anyway, but my reception for 3G and 4G is noticeably worse than with my beat up 6, where I was imagining I would ge...

Lmcp by Level 1: Joiner
  • 725 Views
  • 3 replies
  • 0 kudos

Resolved! how to get replacement for phone still in warranty

Hi my iphone is in warranty but is heating up repeatedly- tried everything advised by O2 as well as Apple. I have taken sim card out and put it in an older version of iphone (this version is now recognised as my mobile by the systems)Anyone knows how...

MY1 by Level 1: Joiner
  • 389 Views
  • 1 replies
  • 0 kudos

O2 is offering amazing discount on Apple iPad pro 12.6 inch

I just saw this on O2 website and it was really amazing. I wish I had the money now, I would've bought them without a second thought.O2 is offering an amazing discount on iPad pro 12.6 inches.Well for iPad pro with capacity of 256GB you will save £41...

KingAmo by Level 15: Gaining a Reputation
  • 1055 Views
  • 3 replies
  • 1 kudos

My o2 device - change details

Hi in ‘my o2’ my device is listed as my old iPhone 6 not my newer iPhone XS - do you know how I can change this please?

Kpr by Level 1: Joiner
  • 780 Views
  • 3 replies
  • 0 kudos