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Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by • Former Staff
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  • 4 replies
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Apple Watch

Setting up Apple series 3 watch but when pairing with phone, keeps asking to try again as phone isn’t connected to the internet, although it is. Anyone know how to fix this? Thank you

Jade11 by • Level 1: Joiner
  • 1430 Views
  • 5 replies
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Resolved! iPhone 12 Dual SIM

Hi. I am planing to purchase iPhone 12 Dual SIM. I am carrying 2 phones at the moment and I would I would like the more elegant option of 1 phone, 2 sims. I am at the moment on pay as you go, will upgrade to pay monthly, from my understanding this is...

Tiberius by • Level 1: Joiner
  • 1508 Views
  • 1 replies
  • 0 kudos

Resolved! Refresh

hi all I have just used O2 refresh to get an upgrade. I chose an iPhone 6 plus but cannot for the life of me get used to it, I got it last Tuesday 14th October. The phone is still in tip top condition. Can I exchange it ????? Really regret changing f...

Anonymous by • Not applicable
  • 6468 Views
  • 27 replies
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Apple Watch

Could I buy a cellular Apple Watch SE or 6 from Apple and get it connected to my o2 pay monthly sim plan.I was told by a o2 colleague in store this won’t not be possible and would need to buy the watch from o2 for the cellular feature to work properl...

JJfaley by • Level 1: Joiner
  • 1329 Views
  • 4 replies
  • 0 kudos

iphone 12 mini does not respond to touch

Hi there Opened the box today of my shiny new iphone 12 mini and it isn't responding at all to screen touch. Can't swipe up, right, or anywhere. Just ignores me and therefore I can't set up my phone. Any tips? Just read on another site this may be a ...

Clara2020 by • Level 1: Joiner
  • 1026 Views
  • 3 replies
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Resolved! Dual Sim on iPhone12Pro

Hi, my new company has issued me with a iPhone7 on BT Business Mobile. I plan to upgrade my personal iPhone X to a 12Pro. If is request a O2 eSim can I then use the BT Nano in the standard Sim slot witout any issues? Thanks

DewiM by • Level 1: Joiner
  • 1296 Views
  • 2 replies
  • 0 kudos

Resolved! iphone ios%2014%20connects%20to%20O2%20wifi%20but%20no%20internet

My iPhone 7 (iOS 14) connects to local O2 hotspots but I cannot get internet access. This has only been a problem for the last couple of months and I am only aware of it because, until it occured, I used the Sainsbury's SmartShop app in my local stor...

BobzieB by • Level 1: Joiner
  • 973 Views
  • 1 replies
  • 0 kudos

Resolved! Disabled phone

 My phone is disabled. How to fix

iPhone 12 Pro Max Pre-order

Hi, I pre-ordered the iPhone 12 Pro Max how do I know if i will recieve it on the day of launch? The order doesnt show in the orders section of myo2

RyanRJR3 by • Level 1: Joiner
  • 13519 Views
  • 52 replies
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