1 ACCEPTED SOLUTION
Accepted Solutions
- 93176 Posts
- 609 Topics
- 6967 Solutions
- View your latest bill in My O2
- Scroll down to see 6 previous bills and click on one of those.
- Scroll down to the bottom of that bill and click on View and print older bills
- That will bring up the old style web page
- Click on 'recent charges' in the left hand blue menu.
- Click on 'what I've used'
- click on voice calls and you should see numbers called since your last bill.
- If you don't agree with the calls then phone 202 initially and from there the next step would be to email complaints.
- http://www.o2.co.uk/how-to-complain
- 27019 Posts
- 247 Topics
- 1614 Solutions
- 93176 Posts
- 609 Topics
- 6967 Solutions
- View your latest bill in My O2
- Scroll down to see 6 previous bills and click on one of those.
- Scroll down to the bottom of that bill and click on View and print older bills
- That will bring up the old style web page
- Click on 'recent charges' in the left hand blue menu.
- Click on 'what I've used'
- click on voice calls and you should see numbers called since your last bill.
- If you don't agree with the calls then phone 202 initially and from there the next step would be to email complaints.
- http://www.o2.co.uk/how-to-complain
- 23047 Posts
- 1025 Topics
- 3674 Solutions
@Anonymous wrote:02 claim i have over run my 600 minutes allowance how can i view my bill online from the 17th of june2015 to present day IE 10th of july 2015.
also if i am not satisfed what can i do next please?
What is it you're not satisfied with? If it isn't account related, which we as customers are not privy to, there are many people here who can offer good advice on other matters O2 related.
- 144155 Posts
- 634 Topics
- 27623 Solutions
You should always keep the my O2 app on your phone to keep a track of your usage.
