Solved: Unblocking an old phone

Anonymous · ‎10-07-2015

Hi I would like to give an onl phone to my daughter and I want to unblock it. I have the imei code. What do I do now?

jonsie · ‎10-07-2015

Fill in the form here...https://www.o2.co.uk/apps/help/help?qid=1&q1=2&route=unlocking&case=Handset%20Unlocking%20Form

If you have a contract you need to put the sim in and make a few calls to re register the imei on o2's system.

If payandgo you will need to top up with £20 and again make some calls leaving £15 credit to pay for the unlock.

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

View solution in original post

jonsie · ‎10-07-2015

Fill in the form here...https://www.o2.co.uk/apps/help/help?qid=1&q1=2&route=unlocking&case=Handset%20Unlocking%20Form

If you have a contract you need to put the sim in and make a few calls to re register the imei on o2's system.

If payandgo you will need to top up with £20 and again make some calls leaving £15 credit to pay for the unlock.

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎10-07-2015

Full instructions on this help thread here http://community.o2.co.uk/t5/Other-Products-Services/Unlocking-an-O2-phone-to-use-a-different-SIM-ca...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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