Apple
Get help with your iPhone or iPad from other community members.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9294 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382704 Views
  • 4 replies
  • 0 kudos

Resolved! iPhone 5c saying searching??

I was experincing poor data feed to my iPhone 5c and so decided to reset it my pressing the home and power button. Data is all now good but since doing that the phone says "searching" so I have no mobile signal. I've attempted to reset it again, to n...

Anonymous by Not applicable
  • 11572 Views
  • 5 replies
  • 0 kudos

No service

I've got my husbands old iPhone 5c phone. I called 02 to ask for a sim which I have received. My husband requested his phone to be unlocked which he had received a email to say it has been unlocked. My new sim is in the phone but it's still saying no...

Anonymous by Not applicable
  • 4649 Views
  • 3 replies
  • 0 kudos

CAN'T REMEMBER NEW PIN NUMBER FOR MY iPHONE 4S

Can you help me with this one please - I recently had to change my PIN number on my iphone 4s monthly contract phone. Now I can't remember it and can't get into my phone (it's my age!!). Any ideas please? Thank you.

Anonymous by Not applicable
  • 5430 Views
  • 6 replies
  • 0 kudos

Resolved! Swap over of number

I took out an 02 contract last month and asked if I could keep my same number. I was informed that I would need a PAC code which I received from Orange then gave onto 02. While in the store the gentleman that served me said I can change it over but m...

Anonymous by Not applicable
  • 4937 Views
  • 7 replies
  • 0 kudos

Resolved! You are not subscribed to a cellular network provider.

Had a Sony Xperia Z3 on the contract and long story short; I'm on my second handset and even this one cracked in my pocket as well (both times with a case on). I forked out £180 for the repair the first time. Instead of fixing it they gave me a brand...

Anonymous by Not applicable
  • 5358 Views
  • 6 replies
  • 0 kudos

Resolved! applecare+ vs 02

I've been looking at the £6 month o2 iPhone insurance for when I get my new iPhone 5sThen I see the new Apple care+ does anyone know what one is best. Ild only want it for accidental damage etc

Anonymous by Not applicable
  • 5392 Views
  • 12 replies
  • 0 kudos

Resolved! not receiving calls or texts

hi guys wondering if anyone can help the past couple of weeks my calls have not been coming through and sometimes it takes over 24hrs for texts to come through. my phone doesnt ring and it will go to voicemail or i will receive a message saying you m...

Anonymous by Not applicable
  • 40534 Views
  • 11 replies
  • 0 kudos

Resolved! HELP! iPhone 5 Unlatching request rejected?

Hi, I have been trying to unlock my iPhone 5 using the online form. The first time the request was rejected as my new SIM Card had barely been used. I realised this and made a few calls/texts/web... it is now showing in my 02 account as attached to m...

Anonymous by Not applicable
  • 6530 Views
  • 24 replies
  • 0 kudos

O2 insurance do they sent phone to Apple

HiDoes anyone know if O2 insurance send the phone to Apple for repair ,my daughter got a replacement screen from her O2 insurance as she dropped it but she has just gone a cracked the screen again but doesn't now have insurance I'm just wondering if ...

Anonymous by Not applicable
  • 4425 Views
  • 20 replies
  • 0 kudos