
on 11-07-2015 00:54
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on 11-07-2015 00:54
02 claim i have over run my 600 minutes allowance how can i view my bill online from the 17th of june2015 to present day IE 10th of july 2015.
also if i am not satisfed what can i do next please?
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on 11-07-2015 06:48
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on 11-07-2015 06:48
- View your latest bill in My O2
- Scroll down to see 6 previous bills and click on one of those.
- Scroll down to the bottom of that bill and click on View and print older bills
- That will bring up the old style web page
- Click on 'recent charges' in the left hand blue menu.
- Click on 'what I've used'
- click on voice calls and you should see numbers called since your last bill.
- If you don't agree with the calls then phone 202 initially and from there the next step would be to email complaints.
- http://www.o2.co.uk/how-to-complain
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11-07-2015 01:12 - edited 11-07-2015 01:13
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11-07-2015 01:12 - edited 11-07-2015 01:13
You can view all the charges in MyO2 or get the MyO2 app which should help.
If you don't think the charges are correct you can phone them on 202 or raise a complaint:
http://www.o2.co.uk/how-to-complain
Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
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on 11-07-2015 06:48
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on 11-07-2015 06:48
- View your latest bill in My O2
- Scroll down to see 6 previous bills and click on one of those.
- Scroll down to the bottom of that bill and click on View and print older bills
- That will bring up the old style web page
- Click on 'recent charges' in the left hand blue menu.
- Click on 'what I've used'
- click on voice calls and you should see numbers called since your last bill.
- If you don't agree with the calls then phone 202 initially and from there the next step would be to email complaints.
- http://www.o2.co.uk/how-to-complain
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on 11-07-2015 08:13
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on 11-07-2015 08:13
@Anonymous wrote:02 claim i have over run my 600 minutes allowance how can i view my bill online from the 17th of june2015 to present day IE 10th of july 2015.
also if i am not satisfed what can i do next please?
What is it you're not satisfied with? If it isn't account related, which we as customers are not privy to, there are many people here who can offer good advice on other matters O2 related.
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on 11-07-2015 10:42
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on 11-07-2015 10:42
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

